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Foyles Account Terms & Conditions


- 'Foyles' means W&G Foyle Ltd, 107 Charing Cross Road, London, WC2H 0DT.

- 'Customer' means the organization buying/ordering goods from W&G Foyle Ltd.

- 'Goods' refers to merchandise sold or to be sold by Foyles to the Customer.

- The price of the Goods shall be the price displayed for the Goods at the date of sale.

- Where applicable, prices are inclusive of VAT.

- Discounts on prices are offered at the discretion of Foyles.

- Standard delivery, by recognized carrier, will be free within the UK and, for other countries, charged at the appropriate rate for the delivery method agreed with the Customer.

- Foyles reserves the right to set a credit limit for the account and to vary it without prior notice.

- Foyles shall invoice the Customer, in British Pounds, on despatch of the Goods.

- Payment shall be received by Foyles within 30 days of the invoice date unless otherwise agreed by Foyles. Non-UK accounts can expect a longer period.

- In the event of the Customer defaulting on payment of an invoice, Foyles reserve the right to take legal action to recover the sum due, together with all costs and expenses incurred in the process.

- All goods delivered by Foyles to the customer remain the property of Foyles until payment has been received by Foyles.

- All shortages and losses must be reported to Foyles within 7 days of receipt of Goods.

- Requests for cancellation or return will be considered on their merits and are subject to the terms of the 2014 Consumer Contracts Regulations. This does not affect your statutory rights.

- All Foyles' systems and procedures are compliant with the current Data Protection Act and Customer details will not be handed to any third party.

- Foyles is committed to providing a high quality service and is constantly reviewing its procedures to ensure that this is maintained.



Ordering via the Foyles website - please also note the following:

- Foyles Online Prices generally assume single copy purchases. On multiple copy and larger orders we will normally offer a discount on these prices. If for some reason we cannot match an online price, we will contact you with our best price, allowing you either to proceed with the order or cancel.

- Any discount you normally receive will be applied when we invoice you.

- Discounts are not cumulative.

- Standard postage is free within the UK. Prices quoted for other services are only a guide and our charges will be based on the actual cost of despatch. For large orders this will often be less than quoted, but if it is more we will agree the price with you before despatch.

- If there is likely to be a significant delay with your order, or if we foresee any problems with it, we will contact you.

- Gift-Wrap and Deliver to Store services are not currently available for Credit Account orders.

- Orders do not earn Foyalty points, nor can Foyalty, Foyles Gift cards or National Book Tokens be used in payment.

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