Foyles Commercial, Library and Educational Accounts
We are pleased to offer account facilities to libraries, schools, companies and government departments whether in the UK or overseas. We have many years experience of supplying books to all parts of the world.
- We can offer special discounts and consolidate orders from many sources.
- A named contact will handle all of your orders, enquiries, processing, invoicing and despatch.
- Orders are shipped free in the UK and at cost internationally.
- With around 200,000 titles at our Charing Cross Road branch, we can often supply from stock.
- We welcome shop visits from libraries, teachers and classes. We also provide a bespoke service for International Schools. See our recent rave review from Woolwich Polytechnic School
- We can arrange annual subscriptions to print journals, newspapers and magazines.
- Orders can be placed in many ways including via this website. Just create your order using Add to Basket & Choose paying by Credit Account during checkout. This is only available once an account has been created.
- We have recently merged with foreign-language specialist Grant & Cutler and their account customers are automatically entitled to a Foyles account. Grant & Cutler language catalogues are available free for a range of languages, both in print and as downloadable pdf files at www.grantandcutler.com. Our Grant & Cutler division carries around 50,000 language books in more than 150 languages.
- We can provide book servicing for public and academic libraries and MARC records for foreign fiction titles.
Getting Married? We offer a popular Wedding List service to take the stress out of the wedding gift selection process, contact giftlist@foyles.co.uk or any of our Business & Academic Account Executives below.
We are fast, responsive and competitive for all orders and quotations. For further information see our FAQ below.
To open an account contact our accounts team of experienced booksellers:
FAQ
I'm from a UK university/school/college; can we be sent books with an invoice?
Yes! Universities, schools and colleges in the United Kingdom simply need to supply us with an official purchase order for the books they require and we can use this to set up the account. If you want to find out book prices and availability you are very welcome to contact us in advance of an order and we'll check both.
I need to order books for my company, how do I open a credit account?
It's easy, email us at the address above and we will send you an account application form. Once completed and returned to us we will contact you with account details or request further information if required.
Can I order against my account on your website?
Yes you can. Just add books to your basket in the normal way, but at the checkout stage, choose the option to have them invoiced to your account which is offered on the first checkout page.
This is available to existing account holders only. You will need your Customer number - which can be found in the top left of your Invoices from Foyles, or contact our Accounts team.
Can I send you a list of the books I'm after first?
Please do, book lists are the first point of contact for many new customers. You can fax or email these (preferably with the ISBN, title and author if possible) to +44 (0) 207 434 1580 or danni@foyles.co.uk.
I represent a school/business from outside the UK, can I open a credit account and be sent orders with an invoice?
Credit facilities are not normally available for new customers outside the UK. However, we are happy to produce quotes and pro-forma invoices for international customers. We request payment in advance for these transactions either by wire transfer, credit card, money order or cheque in British Pounds. Orders are despatched once payment has been received.
Can I get a discount?
University and public libraries are entitled to a discount on all orders, as are schools with a substantial annual turnover. Other customers may be entitled to a discount depending on the size and make-up of their order. If you are not sure what discount is available, then please ask us and we will make an honest appraisal.
How long does it take to give me a quote?
It depends on the size of your booklist but we always try to get back to you within 48 hours.
How long does it take to receive an order?
If the books are all in stock at Foyles, and we carry around 200,000 titles, we can despatch at once, provided an account has been set up or payment details have been confirmed.
If books need to be ordered from a publisher in the UK it normally takes between one to two weeks before the order is despatched. For books published in other countries it can take longer, depending on the country.
International delivery by courier normally takes one week from despatch from Foyles. Airmail delivery normally takes 2-3 weeks, but can take longer to Asia. Special air or sea-freight shipments will vary and estimates can be provided.
Where can you send books and how much will it cost?
We send books to almost everywhere in the world. We guarantee delivery by courier, but also offer airmail, and for large orders can arrange air and sea-freight or road transport within Europe.
Postage costs can be found here. However UK orders over £10 are free and, for large orders to other countries, we'll provide you with a quote depending on the size and weight.
Can you provide anything apart from books?
We supply medical instruments, sheet music and, internationally, can provide large scale educational materials orders. We do not supply fitness equipment.
Are you interested in tenders for book supply contracts?
Yes we are, we have fulfilled government tenders in Britain and abroad and actively seek new opportunities around the world.
Foyles Credit Account Terms and Conditions
- 'Foyles' means W&G Foyle Ltd, 113 -119 Charing Cross Road, London, WC2H 0EB.
- 'Customer' means the organization buying/ordering goods from W&G Foyle Ltd.
- 'Goods' refers to merchandise sold or to be sold by Foyles to the Customer.
- The price of the Goods shall be the price displayed for the Goods at the date of sale.
- Where applicable, prices are inclusive of VAT.
- Discounts on prices are offered at the discretion of Foyles.
- Standard delivery, by recognized carrier, will be free within the UK and, for other countries, charged at the appropriate rate for the delivery method agreed with the Customer.
- Foyles reserves the right to set a credit limit for the account and to vary it without prior notice.
- Foyles shall invoice the Customer, in British Pounds, on despatch of the Goods.
- Payment shall be received by Foyles within 30 days of the invoice date unless otherwise agreed by Foyles. Non-UK accounts can expect a longer period.
- In the event of the Customer defaulting on payment of an invoice, Foyles reserve the right to take legal action to recover the sum due, together with all costs and expenses incurred in the process.
- All goods delivered by Foyles to the customer remain the property of Foyles until payment has been received by Foyles.
- All shortages and losses must be reported to Foyles within 7 days of receipt of Goods.
- Unless Foyles are at fault, returns and cancellation of orders will be accepted at the discretion of Foyles.
- All Foyles' systems and procedures are compliant with the current Data Protection Act and Customer details will not be handed to any third party.
- Foyles is committed to providing a high quality service and is constantly reviewing its procedures to ensure that this is maintained.
Ordering via the Foyles website
Please also note the following:
- Foyles Online Prices may not apply to multiple copy orders or if stock availability has recently changed. We will contact you if this is the case, providing our best prices and allowing you to proceed with the order or to cancel it.
- For items with no online discount, any discount you normally receive will be applied when we invoice you.
- Discounts are not cumulative.
- Standard postage is free within the UK. Prices quoted for other services are only a guide and our charges will be based on the actual cost of despatch. For large orders this will often be less than quoted, but if it is more we will agree the price with you before despatch.
- If there is likely to be a significant delay with your order, or if we foresee any problems with it, we will contact you.
- We regret that Foyles Marketplace items cannot currently be purchased using this Credit Account facility. If you have selected any, please remove these items from your basket on the Order Preview page - if you wish, you can use the Save for Later option to buy them separately.
- eBooks cannot be purchased using your credit account but payment can be taken by credit/debit card in the eBooks section of our website.
- Similarly Gift-Wrap and Deliver to Store services are not currently available for Credit Account orders.
- Orders do not earn Foyalty points not can Foyalty, Foyles Gift cards or National Book Tokens be used in payment.