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Foyles Branches, Stock Availability and Instore Customer Orders

Website Orders and enquiries

Customer Services and General Enquiries

Business and Academic Account Services

Grant and Cutler Languages Enquiries

Working at Foyles

Information for Authors and Publishers, including submissions to our buyers

Other Head Office enquiries

Website Information



Foyles Branches, Stock Availability and Instore Customer Orders

You can check stock availability in all our branches online by checking the Click & Collect availability displayed on each product. A green tick means is it is in stock at at least one branch. Click the Buy - Select Store button to see which stores and at what quantity.

If using our Click & Collect order service and we only have one or two copies listed as in stock, we recommend that you wait for your 'dispatch' notification email which will confirm that order is completed or contact the branch directly before travelling to be sure the item is ready.

Branches main telephone numbers

Charing Cross Road -Flagship 020 7437 5660 From abroad +44 20 7437 5660
This is a menu system. If you know the subject you are looking for please see our store page for direct dial numbers for each subject.
Cabot Circus, Bristol 0117 376 3975 From abroad +44 117 376 3975
Royal Festival Hall 020 7440 3212 From Abroad +44 20 7440 3212
Waterloo Station 020 3206 2680 From Abroad +44 20 3206 2680    
Westfield Stratford City 020 3206 2671 From Abroad +44 20 3206 2671    
Grand Central Birmingham 020 3206 2690 From Abroad +44 20 3206 2690    

For addresses, full contact information and opening times click to see Our Stores pages.


Website Orders and Enquiries

This includes Despatch and Click & Collect. We can give the quickest response by email, and for orders already placed if you use the reply option on the Order or Despatch Confirmation emails. If emailing us separately (or phoning) please quote either the Order reference from the relevant order or the email address you have as your website username.

Email: - Monday to Saturday 9.30am to 7pm, Sunday 12-6pm.

Tel: 00 44 (0) 20 7440 1557 - please leave a voicemail message, which will be replied to Monday to Saturday 9.30am to 4pm. Please email on the above address for all enquiries outside these times.
Fax: 00 44 (0) 20 7434 1574

To enquire about orders placed in our branches please contact the relevant branch as listed in Our Stores pages.


Customer Services and General Enquiries

For general enquiries about Foyles, that are not covered by other contacts on this page please contact:
Fax: 00 44 (0) 20 7434 1574


Business and Academic Account Services

For more information about our account services visit our Account Services page. To enquire about opening a Business or Academic account please contact;


Library and Commercial Accounts Executive

+44 (0)20 7440 3253
Ben Dunleavy

Library and Commercial Accounts Executive

+44 (0)20 7440 3254
Adele Twohig

Grant & Cutler Account Executive

+44 (0)20 3206 2641
Helen Vines

Grant & Cutler Account Executive

+44 (0)20 3206 2641
Susan Ortiz


Grant & Cutler Languages enquiries

For our Shop Floor

Telephone: +44 (0)20 7440 3248


For orders placed on

Open Monday to Friday 9.30-6.00
Telephone: +44 (0)20 7440 1557, Fax +44 (0)20 7434 1574


For Schools, Libraries and other customers with accounts

Open Monday to Friday 9.30-6.30
Telephone: +44 (0)20 3206 2641/2640, Fax: +44 (0)20 7434 1580

Post: Grant & Cutler at Foyles, 107 Charing Cross Road, London WC2H 0DT, England


Information for Authors and Publishers


If you are a publisher or a self-published author wishing to have a book considered by the Buying team for stocking at Foyles, please email with a covering letter and Advance Information sheet. Publishers should ensure that a sales rep is not already calling at Foyles. To help us, please include the subject area (eg Art, Fiction, History) in the subject line of your email.

This address should also be used for any gift or stationery items you wish us to consider.

Please do not send proofs, finished copies or any other material unless requested. We cannot return any unsolicited material.

An automatic email will be sent to you, acknowledging receipt of your submission. As we receive so many submissions, we will usually only reply if your book is of interest to us. Also for this reason, it may take up to eight weeks for us to reply.

If you would like a magazine to be considered for stocking, please contact

Please note

  • Foyles does NOT buy second-hand (used) or antiquarian books.
  • We are a retailer, not a publisher, so we cannot help you to get your book published. We recommend From Pitch to Publication by Carole Blake for everything you need to know about getting a book published.
  • The Buying Team does not buy company services, only products for sale in our shops.

Author events

For enquiries about author events, please contact

To enquire about private hires of our Auditorium and/or Meeting Room, click here

Stock Signings

If your book is not currently stocked by Foyles, please see the section on Buying above. Stock signings will not be considered until the relevant buyer has decided whether or not to stock a book.

If you are an author whose book is currently stocked by Foyles instore, and not just listed as available to order on the website, and you would like to come in to sign copies (not for a public event), please contact For all other event-related matters, please see Author Events above.




Marketing & Advertising

For all general enquiries regarding advertising and marketing, as well as Venue Hire, please contact the Marketing Team

Please contact our James Douglas at our PR agency Four Colman Getty for media enquiries concerning Foyles
+44 (0) 20 3697 4267

Foyles Masterclasses
For enquiries about Foyles Masterclasses please contact or call +44 (0) 020 7437 5660.

Please refer to the Careers page of our website for further information on working at Foyles and how to apply. We regret that we cannot accept applications by email, fax or post. Foyles is an equal opportunities employer and encourages applications from disabled people. If you are disabled and need assistance in making an application, please telephone 020 7437 5660 and ask for the HR Department.

Company Services

Foyles do not provide the contact details of staff who buy company services and will not put unsolicited sales calls through to staff. This includes all building and IT services.


Website Information

If you encounter problems viewing any of our pages please contact our Web Manager

If you have any comments on the site's editorial content, would like to contribute information about new books or literary events, or suggest a link or some other information for inclusion, please e-mail our web co-ordinator.

Content, design and functionality © W & G Foyle Ltd except where stated. No part of this site may be copied or reproduced, electronically or otherwise, without permission. Please e-mail our web co-ordinatorwith requests for permission to reproduce editorial, illustrations or other content.

W & G Foyle Ltd
107 Charing Cross Road
London WC2H 0DT
Fax: 020 7434 1580

Website: Bibliographic information

If you are aware that any information is incorrect or wish to supply information that is missing from our listing, please provide this to Nielsen BookData Ltd, from whom we get our bibliographic records. Please note that we only display products available in the UK.

Nielsen BookData Ltd
Data Preparation Department
Nielsen BookData
89-95 Queensway
Telephone: +44 (0)1438 744100
Fax: +44 (0)1438 745578

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