Contact Us
Foyles Branches, Stock Availability and Instore Customer Orders
Website Orders and enquiries
Customer Services and General Enquiries
Business and Academic Account Services
Information for Authors and Publishers
Other Head Office enquiries
Website Information
Foyles Branches, Stock Availability and Instore Customer Orders
You can check stock availability in all our branches online by checking the Click & Collect availability displayed on each product. A green tick means is it is in stock at at least one branch. Click the Buy - Select Store button to see which stores and at what quantity.
If using our Click & Collect order service and we only have one or two copies listed as in stock, we recommend that you wait for your 'dispatch' notification email which will confirm that order is completed or contact the branch directly before travelling to be sure the item is ready.
Branches main telephone numbers
| Charing Cross Road -Flagship |
020 7437 5660 |
From abroad = +44 (0) 20 7437 5660.
This is a menu system. If you know the subject you are looking for please see our store page for direct dial numbers for each subject. |
| Cabot Circus, Bristol |
0117 376 3975 |
From abroad = +44 117 376 3975 |
| Central St Martins Pop Up Shop |
020 3206 2650 |
From Abroad = +44 (0) 20 3206 2650 |
| Goldsmiths Row Market |
No telephone number |
|
| Royal Festival Hall |
020 7440 3212 |
From Abroad = +44 20 7440 3212 |
| St Pancras International |
020 3206 2650 |
From Abroad = +44 (0) 20 3206 2650 |
| Westfield Stratford City |
020 3206 2671 |
From Abroad +44 (0) 20 3206 2671 |
| Westfield White City |
020 3206 2656 |
From Abroad +44 (0) 20 3206 2656 |
For addresses, full contact information and opening times click to see Our Stores pages.
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Website Orders and Enquiries
This includes Despatch, Click & Collect and New & Used marketplace orders. We can give the quickest response if you use the reply option on the Order or Despatch Confirmation emails. If emailing us separately or phoning please quote either the Order reference from the relevant order or the email address you have as your website username .
Email: orders@foyles.co.uk
Tel: 00 44 (0) 20 7440 1557 - Monday to Saturday 9.30am to 9pm
Fax:00 44 (0) 20 7434 1574
To enquire about orders placed in our branches please contact the relevant branch as listed in Our Stores pages.
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Customer Services and General Enquiries
For general enquiries about Foyles, that are not covered by other contacts on this page please contact: customerservices@foyles.co.uk
Fax: 00 44 (0) 20 7434 1574
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Business and Academic Account Services
Visit our Commercial AccountsPage
To enquire about opening a Business or Academic account please contact;
Business & Academic Account Executive
+44 (0)20 7440 3253
Danielle Creamer
danni@foyles.co.uk
Business & Academic Account Executive
+44 (0)20 7440 3254
Emily Best
emily.best@foyles.co.uk
Grant & Cutler Account Executive
+44 (0)20 3206 2641
Helen Vines
helen.vines@foyles.co.uk
Grant & Cutler Account Executive
+44 (0)20 3206 2641
Susan Ortiz
susan.ortiz@foyles.co.uk
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Information for Authors and Publishers
Buying
If you are a publisher or a self-published author wishing to have a book considered by the Buying team for stocking at Foyles, please email submissions@foyles.co.ukwith a covering letter and Advance Information sheet. Publishers should ensure that a sales rep is not already calling at Foyles. To help us, please include the subject area (eg Art, Fiction, History) in the subject line of your email.
Please do not send proofs, finished copies or any other material unless requested. We cannot return any unsolicited material.
An automatic email will be sent to you, acknowledging receipt of your submission. As we receive so many submissions, we will usually only reply if your book is of interest to us. Also for this reason, it may take up to eight weeks for us to reply
If you would like a magazine to be considered for stocking, please contact Gavin.Read@foyles.co.uk.
PLEASE NOTE: We are a retailer, not a publisher, so we cannot help you to get your book published. Also, the Buying Team does not buy company services, only products for sale in our shops.
Author Events
For enquiries about author events, please contact events@foyles.co.uk
Stock Signings
If your book is not currently stocked by Foyles, please see the section on Buyingabove.
If you are an author whose book is currently stocked by Foyles and you would like to come in to sign copies (not for a public event), please contact jonathan@foyles.co.uk. For all other event-related matters, please see Author Events above.
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Other Head Office enquiries
Marketing & Advertising
For all general enquiries regarding advertising and marketing, please contact
David Owen
david.owen@foyles.co.uk
Venue Hire
Click here for information about hiring our Gallery space for exhibitions and launch parties
PR
Please contact our PR agency Four Colman Getty for media enquiries concerning Foyles
+44 (0) 870 626 9000
chris.baker@fourcolmangetty.com
Recruitment
Please refer to the Careers page of our website for further information on working at Foyles and how to apply. We regret that we cannot accept applications by email, fax or post. Foyles is an equal opportunities employer and encourages applications from disabled people. If you are disabled and need assistance in making an application, please telephone 020 7437 5660 and ask for the HR Department.
Company Services
Foyles do not provide the contact details of staff who buy company services and will not put unsolicited sales calls through to staff. This includes all building and IT services.
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Website Information
If you encounter problems viewing any of our pages please contact our Web Manager webmaster@foyles.co.uk.
If you have any comments on the site's editorial content, would like to contribute information about new books or literary events, or suggest a link or some other information for inclusion, please e-mail our web co-ordinator.
Content, design and functionality © W & G Foyle Ltd except where stated. No part of this site may be copied or reproduced, electronically or otherwise, without permission. Please e-mail our web co-ordinatorwith requests for permission to reproduce editorial, illustrations or other content.
W & G Foyle Ltd
113-119 Charing Cross Road
London WC2H 0EB
Fax: 020 7434 1580
Email: webmaster@foyles.co.uk
Website: Bibliographic information
If you are aware that any information is incorrect or wish to supply information that is missing from our listing, please provide this to Nielsen BookData Ltd, from whom we get our bibliographic records. Please note that we only display products available in the UK.
Nielsen BookData Ltd
Data Preparation Department
Nielsen BookData
89-95 Queensway
Stevenage
Herts
SG1 1EA
Telephone: +44 (0)1438 744100
Fax: +44 (0)1438 745578
http://www.nielsenbookdata.co.uk
Email: pubhelp@nielsenbookdata.co.uk
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