Sadly, for technical reasons, from 21st August 2015 we will no longer be able to offer support for eBooks on our website. This means that after 21st August your past purchases will no longer be available for download through the site or through our app for tablets and smartphones.
We know that you love your eBooks and will want to keep them safe and secure. To avoid losing any of your purchases, we just wanted to remind you to take a few important steps to ensure that you have secure 'local' copies of all your eBooks. These 'local' copies are your property and will not be affected in any way by the changes to our service.
We strongly recommend that you download any eBooks you've previously bought from Foyles, and any that you have uploaded via the website, and save them onto your own computer, tablet or e-reading device. Any purchases that have not been downloaded and saved to your local device will be lost after the 21st August.
Instructions for the Foyles website:
To save your eBooks, simply click on the My Login & Orders link at the top right of the Foyles website, then on the next page scroll down and click on the My eBooks button. This will show you all of the eBooks that you've saved on the Foyles online bookshelf. Click on the Download button next to each title to download the file and save the eBooks to your hard drive.
For the Foyles App:
Just start the app, go to your library and tap on any book you wish to download. An EPUB, file which can be opened with almost any eReader app, will be saved to your devices' local storage.
If you have any questions or need further assistance, please contact email@example.com.