Delivery
Please note that this Help page excludes items bought from the Foyles Marketplace. Full information on normal Delivery for the Marketplace can be found here.
Delivery Options
All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.
| Location | 1st Book | Each additional book | Average Delivery Time |
| Delivery to Store | Free | Free | 3 Days |
| UK Second Class | Available free for orders over £10* or £2.50 | Available free for orders over £10* or £1.00 | 3-7 Days |
| UK First Class | £4.50 | £1.00 | 1-2 Days |
| UK Courier | £7.00 | £1.00 | 1-2 Days |
| Western Europe** Courier | £17.00 | £3.00 | 2-3 Days |
| Western Europe** Airmail | £5.00 | £1.50 | 4-14 Days |
| USA / Canada Courier | £20.00 | £3.00 | 2-4 Days |
| USA / Canada Airmail | £7.00 | £3.00 | 4-14 Days |
| Rest of World Courier | £22.50 | £3.00 | 3-6 Days |
| Rest of World Airmail | £8.00 | £3.00 | 7-21 Days |
* Available free for orders over £10 = When offered a delivery preference choose 'For Cheapest Postage' for our freepost in the UK offer. This is not available on the 'For Faster Delivery' option.
** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.
If you are unsure of your requirements then you can contact our Customer Services Team.
All charges are made in £ (GBP). We do not charge you until the day your order is packed ready to be sent.
Like most websites, our delivery prices are based on averages. If you are ordering a large number of titles and we find that there is a significant difference between the delivery charge in your order to the actual cost to Foyles we will reduce the cost to our actual cost where we can; alternatively, we will contact you if for some reason there is a much higher cost. We will absorb any reasonable increases without further charge.
We reserve the right to change our delivery charges without notice and may vary our promotional offers.
Courier services
Foyles recommends use of the Courier service to all destinations. This is for reliability and security, as well as speed of supply. For non-UK orders with a value exceeding £100 we only offer a courier service as these services are trackable and airmail, whilst normally reliable, cannot be tracked if there is a delay or a lost package.
'Delayed dispatch' by courier is available for customers who wish to use this service but do not want the package to arrive before a certain date please contact us immediately upon placing your order to use this option.
Deliver to Store
This free service is available on all items not just those in stock at a Foyles store. The 3 business days for delivery accounts for orders being sent by our warehouse to the store and allows us to use our normal facilities to move the book to a different store for you. This allows us to keep this service free to you.
If you want to be sure of receiving your goods by a particular date we recomend choosing a Courier or First Class option and entering the stores address as your delivery address during checkout.
Delayed, lost or damaged deliveries
Please see our Returns and Refunds section for further information