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eBooks Help

New to eBooks? Don't worry, we'll tell you everything you need to know. If you've never ordered an eBook before, we strongly recommend you look at our Step-by-Step Guide before downloading or even buying, as it contains important information.

Step-by-Step Guide

This is a step-by-step guide that will take you through the basics of the process without going into too much detai as to why & how it works,

FAQs

This section explains in more detail what you have to including visuals. Questions answered about: our website and our Apps, trouble-shooting ebook download & usage.

 

Step-by-Step Guide

For those who need to know more about what an eBook is - click here.

Step 1 - Before you Buy or Download

There are a couple of things you should be aware of before buying an eBook, from any retailer including Foyles:

You need software to read the digital eBook file. This is free and we use Adobe Digital Editions (ADE) as this can handle eBooks that include copyright protection and is used by many other retailers too.

1) Part of the process is creating an Adobe ID - this is a username and password registered with Adobe which allows you to register software (and any eBooks you add to it), to an Adobe Account. Adobe can then validate you as the owner.

On a mobile or tablet - you can use our App (available for Android & IOS at this time) which has ADE built in but you still need an Adobe ID.

Click to Create an Adobe ID Now

2) Download Adobe Digital Editions (ADE) - You won't be able to open an eBook with DRM* until you have ADE on your computer and you won't be able to transfer the eBook elsewhere without ADE registered with your Adobe ID.

During the download of ADE you may be asked to enter or create an Adobe ID. If you haven't already created one you must do so during ADE download to avoid later complications. If not asked during download please add your Adobe ID onto ADE immediately after downloading it.

Click here and follow the onscreen instructions to download Adobe Digital Editions

For more detailed instructions with images or to know more about this software and how to use it see our FAQs.

* DRM (Digital Rights Management) is the copy right protection put in place by the publisher and is not something we can bypass or opt out of.

3) Add your Adobe Id to Adobe Digital Editions (ADE) - Go to the Help Menu & choose Authorize Computer. On the screen that opens enter your Adobe ID & click OK. For more detailed instructions with images or to know more about this software and how to use it see our FAQs.

 


Step 2 - Buying your eBook from Foyles

When you have found the eBook you want, either click the item or Add to Basket as you would any other item.

The first time you buy an eBook from Foyles during checkout you will be asked to accept specific Terms and Conditions that relate to eBooks. The full Terms & Conditions can be read here, but the key points are

  • eBooks are not refundable after purchase.
  • You need a UK billing address to buy from Foyles due to copyright territory rights.
  • You need Adobe Digital Editions or our Apps to read the eBook.
  • Some eBooks have prices set by the publisher which cannot be altered and neither Foyalty points nor Gift Cards can be used in payment and Foyalty points cannot be earned.

You can only complete the checkout if you accept these Terms & Conditions.

For more detailed instructions with images or for more information on refunds, VAT and general buying questions click here.


Step 3 - Downloading your eBook

On your computer

When you have purchased your eBook you can either press the Download button straight away, or you can go to your 'My ebooks' section within your website login and click 'Download' next to the title you want.

Depending on the browser you use, you will be asked if you want to Open or Save the file.

We recommend choosing Open to complete the download process. This will add the eBook to your ADE library, and you can then read your eBook or transfer it to your eReader at your leisure.

Downloaded eBooks will usually be saved in a folder called 'My Digital Editions', within the 'My Documents' folder. Another common location for browsers that don't offer the Open or Save function is 'Downloads' also within the 'My Documents' folder. Either location will work but in order to remember where all your eBook files are you may want to move it to 'My Digital Editions',

If you get an error message when trying to download or open your eBook always take a screenshot or full notes on the messages you see. Click here to see our Troubleshooting section.

In our Apps

Before downloading you need to register your App with both your website login & your Adobe ID. The Adobe Digital Editions software is built into the App.

In our Apps the equivalent of the "My eBooks" section of our website is called your Library.

  • Click on this to open if you are currently in the store.
  • Just click the title you want and the eBook will open within the App eReader.

For more detailed instructions including images click here.


Step 4 - Reading your eBook.

  • To read on your computer, open ADE (Adobe Digital Editions) and double-click the eBook in the ADE library.
  • To read on your eReader, attach the reader to your computer with a USB cable.
  • To read using our App, open the library & click the jacket or title of the eBook.


Return to Top

 

Frequently Asked Questions


1. What are eBooks?

2. What is DRM?

3. What are Adobe Digital Editions and an Adobe ID for?

4. What about buying, refunds & VAT?

5. How do I download and what is an ACSM file?

6. How do I use an eBook?

7. How do I use the Foyles 'My eBooks' library

8. How do I use your apps on smart phones and tablets?

9. I need help with troubleshooting.

 

1. What are eBooks?

  • eBook stands for 'electronic book' and is a digital version of a printed book.
  • It can be read on computers, smart phones, eBook readers and other electronic devices.
  • All eBooks need some software to read the digital file. This software is free. We use Adobe Digital Editions, which can display eBooks with and without DRM (Digital Rights Management, more about that later).
  • On your computer you read an eBook by just double-clicking the eBook in your Adobe Digital Editions library.
  • Apps have been created for smart phones and tablets. Click here to find out more.
  • Some eBooks contain DRM which stands for Digital Rights Management, which provides copyright protection. Click here to find out more.

Back to FAQ menu

Read our step-by-step guide

 

2. What is DRM?

DRM stands for 'Digital Rights Management'. It is the copyright protection put in place by the publisher and is not something we can bypass or opt out of. It is used on nearly all titles still in copyright. It stops users putting the eBook in an unrestrained number of of locations or making it available to others to copy.

Some retailers, such as Amazon and Apple, have created their own DRM software and this creates a closed system. Their DRM software only opens eBooks bought from them.

Foyles uses Adobe Digital Editions DRM software because it is an Open System. You can buy eBooks from other retailers and still use them alongside eBooks bought from Foyles.

It works by the user registering their Adobe Digital Editions software with Adobe via a username and password, known as an Adobe Id. Each eBook you download is also registered against this ID. More about this later.

This is why we strongly recommend that you install ADE (Adobe Digital Editions) and create an Adobe ID before downloading an eBook.

Back to FAQ menu

Read our step-by-step guide

 

3. Adobe Digital Editions (ADE) and Adobe ID

  • Adobe Digital Editions is the software used to download your eBook and create your eBook library.
  • An Adobe ID is a login with Adobe that is used to register their products. An Adobe Id is mandatory when adding copyright protected eBooks to your eBook library.

A) The Adobe ID

An Adobe ID is a username and password registered with Adobe which allows you to register software (and any eBooks you add to it), to an Adobe Account. Adobe can then validate you as the owner.

It will also allow Adobe's DRM to use your eBook on more than one computer or device. If you authorise ADE with the same Adobe ID on each computer/device, it will let you download the eBook to each of those locations.

Please note that on a computer unless you have added yoir Adobe ID to Adobe Digital Editions you will not be able to read your eBook on any other device. When using our Apps you just need an Adobe Id because the ADE is built into the App.

  • If you already have an Adobe ID from other Adobe products you CAN use the same one for ADE.
  • Vice versa If you create one for ADE it can also be used if downloading other Adobe products later.
  • You can also create an Adobe ID before you download ADE if you wish. During ADE download just enter the Username and Password when prompted instead of clicking 'Create an ID' .


Click to Create an Adobe ID Now you will see this screen.

Then 'Click Don't Have an Adobe ID?' to see the login entry screen.

You will need to accept the terms & conditions to proceed.

You will then be shown a page where you can optionally add information to your account or skip this step. After clicking OK you will be logged into the Adobe website.

B) Adobe Digital Editions (ADE)

This is the software used to download your eBook and manages the DRM (what is this?) for the copyright holder.
It is free to install and is used around the world. Please install BEFORE trying to download your eBook.

Adobe can be used on Windows and Mac computers, most eBook readers, smartphones and palm devices, but NOT on the Amazon Kindle. Our latest information is that it cannot be installed directly on the Apple iPad but that once downloaded onto a separate computer using ADE, the titles can be transferred to the iPad.

Our eBook Apps have ADE software built in. Therefore we would recommend iPad, other tablet & smartphone users to use our Apps. An Adobe ID is still required.

We therefore strongly recommend that you check ADE's system requirements to see if your device is compatible before buying any eBook from any supplier. You can do so here.

Using ADE also requires also an Adobe ID: please read about this BEFORE downloading ADE, although you can create one during the download.

Click here and follow the onscreen instructions to download Adobe Digital Editions This is the page as seen at 21st October 2013

Please use the Installer line in blue relevant to your operatiing system.

When asked whether you want to Run or Save files during this process please choose Run. We also recommend accepting all Adobe's vsuggested shortcuts & default locations.

Other Adobe useful pages are:
Adobe's Help
Adobe's Frequently Asked Questions pages

Once Adobe Digital Editions (ADE) is downloaded it will appear as a new desktop icon and in your programs list. Although you can open it manually, the default setting is that it will also open automatically every time you download from our website.

Adding your Adobe Id to ADE.

After download ADE should open immediately.

Go to the Help menu in the top left of the program. Choose Authorize Computer & then enter your Adobe Id on the screen that opens.

 

 

 

 

 

When ADE is installed, a new folder will be created in C:\Documents and Settings\ My Documents\My Digital Editions or wherever your 'My Documents' folder is. THIS is where your eBook files are sent each time you download unless you choose otherwise.

If your system automatically puts files into a Downloads folder the process should still work but we recommend moving them to My Digital Editions to keep everything in one place.

When you have a new device (including any PC, laptop, tablet or eReader) to which you want to read or download an eBook, 'authorise' it with Adobe. This is not as laborious as it sounds. Just attach the device to your computer, open ADE, go to the Help drop down list and choose 'Authorise Computer'.

You can add and remove devices or PCs as you go. Ordinarily, you can't have more than 6 devices or PCs registered with Adobe at one time. If the device you are using is not authorised you will be able to download the eBook to an authorised PC but you won't be able to copy it onto the device until it too is authorised.

If your free eBook Getting Started with Adobe Digital Editions doesn't download with the program you can download it from the same page you downloaded the software from.


Back to FAQ menu

Read our step-by-step guide

 

4. Buying

a) Searching

You can use our Quick and Advanced Search like any other item. You can restrict the search by choosing only eBooks from the within the Refine My Search option OR just choose the eBook format from the filter options after the result appear. You can also browse by category & see eBooks only.

To see highlest and special offers on click eBooks on the top menu on any page.

b) Buying

When you have found the eBook you want, click Add to Basket. You can see the basket by clicking the Your Basket on our top menu. You can Checkout from here or edit your basket. You CAN include eBooks & other non-eBook items in the same shopping basket. You can use our Save for later function on eBooks too.

At checkout - The first time you buy an eBook from Foyles you will be asked to accept specific Terms and Conditions that relate to eBooks. The full contents can be read here and are linked from the acceptence request as well.

You can only complete the checkout if you accept these Terms and Conditions.

Checkout display

If you do not wish to accept these terms & conditions you will not be able to buy eBooks from Foyles (or most retailers as these are standard). You will be able to use our Apps & upload into our cloud storage.

c) Refunds and VAT

Refunds are not available on eBooks. For practical and copyright reasons, we cannot resell the product once we have supplied it to you, even if you do not download it. So please make sure you check that you are ordering the correct eBook and format for your machine before completing your purchase.

eBooks are subject to VAT, and the VAT component is included in the purchase price shown. The VAT amount will be displayed on your invoice-receipt.

Customers who have VAT-exempt status for any reason should use normal channels to reclaim any VAT charged.

d) Buying eBooks outside the UK

At this time we can only sell eBooks to customers with a billing address in the UK. This is in order to ensure that the copyright territory restrictions are implemented. Customers with a credit card billing address in the UK can purchase on this site even if they are not in the UK at the time of purchase.

Back to FAQ menu

Read our step-by-step guide

 

5. Downloading an eBook and the ACSM file.

a) Downloading in our eBook Apps

Before downloading you need to register your App with both your website login & your Adobe ID. The Adobe Digital Editions software is built into the App.

In our Apps the equivalent of the "My eBooks" section of our website is called your Library.

  • Click on this to open if you are currently in the store.
  • Just click the title you want and the eBook will open within the App eReader.

b) Downloading on a computer

We recommend:

  • Installing ADE and creating an Adobe ID before you download your eBook.
  • If you have never downloaded ANYTHING from the internet before please check your internet browser's help to see how this will be displayed to you or if you may have settings that you need to change to give permission to downloads. A download is anything that moves from the internet onto your computer, whether software or just a document.
  • Enable Pop-Ups in your web browser - again check your browser's options for this.

You are given the opportunity to download at the end of the checkout.

Order confirmation image

 

 

 

 

 

 

 

 

 

 

 

 

If you don't want to do this immediately you can access it later by following these steps:
1. Go to your website login

2. Go to the 'My eBooks' section after the Order History.


 

3. Click on the 'Download' button in line with the eBook you wish to download and follow any onscreen instructions.

At this point, as long as you already have the Adobe Digital Editions software, your device or computer takes over working with the internet browser. This will normally display in one of three ways;

1) A pop up box will open asking you whether you want to Save or Open the File. To use the default Adobe Digital Editions Library, click 'Open'. To save the file to a location of your choice click 'Save' and choose the location. We STRONGLY recommend clicking Open.

2) The Save As option opens automatically. we recommend navigating to the My Documents/My Digital editions folder.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3) Your browser downloads automatically without asking you questions. You may or may not get told the download folder location but the download progress should display on the website page. Once completed you be told onscreen and if you double-click the file it will open in ADE automatically. At this point it is still not the actual eBook file an acsm file (see below).

With such browsers the default location is normally called Downloads within your My Documents folder. You can leave the file there OR move it to the My Digital Editions folder to keep everything together.

 

b) Downloading Free eBooks or those without DRM

The process to download free eBooks is the same as for purchased eBooks with one exception: When you see the pop-up box asking you whether you want to Save or Open the File, we recommend that you choose to save the file instead.

This is because the file has no DRM and instead of being an ACSM file this is the actual eBook file (ePub or PDF). Therefore ADE does not make as many automatic actions. Sometimes the default 'Open' only adds the items to a temporary rather than permanent folder.

Save the file into your 'My Digital Editions folder' which is normally within 'My Documents'.

 

Then add the file to Adobe Digital Editions (ADE) by opening ADE and using the 'Add Item to Library Option' that is on the Library Dropdown menu. ADE may prompt this action during downloading. In which case choose Copy To Library.

 


 

d) ACSM and the download file

The file you are downloading at this point is an ACSM file. ACSM stands for 'Adobe Content Server Manager' and is a download manager file: it manages the download of your eBook when it includes Digital Rights Management.

The purpose of the .ACSM file is to communicate with Adobe's content server and register the eBook to the Adobe ID that you have used to authorise ADE.

This then allows Adobe's DRM (Digital Rights Management) to recognise you as a legitime owner of the eBook and to allow you to read the eBook on more than one computer or device. If you authorise Adobe Digital Editions with the same Adobe ID on each computer/device, it will let you download the eBook to each of those locations.

The ACSM file is very small. The reason the file is so small is because the .acsm file is not supposed to contain the entire text of a book. It is not actually the eBook at all; it is a small file that manages the download of the eBook through Adobe's content server.

The majority of the time, you won't notice the ACSM file because as soon as you open it you see the ePub or PDF file instead. IF you only see the ACSM file this probably means you haven't installed or set up Adobe Digital Editions (ADE) on your computer.

Back to FAQ menu

Read our step-by-step guide

 

6. Using your eBook

a) How do I put eBooks on my eReader?
b) Can I use a Library other than Adobe Digital Editions?
c) Can I transfer my eBooks on to a Kindle?
d) How many times can I download my eBook?
e) How many devices can I have my eBook on?
f) Can I print my eBook?
g) Will my eBook always be available once I have paid for it and downloaded it?

h) Can I Store eBooks bought elsewhere within 'My eBooks library?


a) How do I put eBooks on my eReader?

Connect your eReader to your computer using a USB cable, this process is now commonly called 'sideloading'. Once connected to your computer, the eReader will appear as an external drive. You find this by clicking on 'My Computer' in the start menu. You can then copy and paste (or drag) the eBook from your eLibrary into the folder of your choice in your eReader.

Back to Using your eBook FAQ

 

b) Can I use a library other than Adobe Digital Editions?

Devices that have their own software and eLibraries can still use Adobe PDF and ePub, although once in the software provider's eLibrary, the book normally cannot be transferred to anything except their own devices. For example, a Sony Reader owner who chooses to use a Sony Library instead of the Adobe eLibrary, will only ever be able to use books on a Sony device.

Back to Using your eBook FAQ

c) Can I transfer my eBooks onto a Kindle?

Sorry, no. Amazon's Kindle uses what is called proprietary software. You can ONLY buy eBooks from Amazon to read on a Kindle or via Kindle Apps. You can't move eBooks bought from Amazon anywhere else and you can't add non-Kindle eBooks to your Amazon library. At Foyles we've decided to give you freedom and choice.

Back to Using your eBook FAQ

d) How many times can I download my eBook?

There is normally no limit but it is possible for the publisher to put restrictons on the number.

This will allow you to re-try if you encounter any problems with your initial attempt. It also allows you to download the eBook to a new eLibrary should the existing version be lost for any reason.

Back to Using your eBook FAQ

e) How many devices can I have my eBook on?

You can have your eBook simultaneously on up to 6 devices. Each device needs to be registered on your Adobe ID to be allowed to have an eBook with Digital Rights Management on it.

Back to Using your eBook FAQ

f) Can I print my eBook?

The publisher of some eBooks may allow you to print a limited number of pages or all pages, depending on the individual title. This is built into the Digital Rights Management. You can see the restriction on the eBook after download in ADE but if want to know beforehand you will need to check with the publisher of the specific book you are concerned about.

Back to Using your eBook FAQ

g) Will my eBook always be available once I have paid for it and downloaded it?

Yes, once you have successfully downloaded your eBook it is yours to read as many times as you like. Like any other electronic file, it must be properly saved in order to be retrieved.
If the downloaded file is lost for any reason you can download it again. There is no set time or number limit.


Even better news is that if you download our eBook App you can use our software to read any eBook or document saved in your 'My eBooks' account directly. Just click the title or image to download each eBook as you want it (which takes only a few seconds and no extra typing) it is then available in the App to read.
You can also upload eBooks obtained elsewhere with or without DRM into your 'My eBooks' account so that these too can be accessed by our eBook App. And you can use this as a place to store eBooks after downloading that you can then access from anywhere with an internet connection.


Although this includes eBooks bought from other companies, unfortunately it does not include either Amazon Kindle or Apple's iBookstore, as both of these companies use their own DRM, which can't be shared outside of their system.

Back to Using your eBook FAQ

Back to FAQ menu

Read our step-by-step guide

 

7. Your 'My eBooks' section


Once Logged in you will see the My eBooks Tab. All eBooks purchased from Foyles will automatically appear here.

 

 

 

 

 

 

 

 

 

 

You can change the order in which you see your eBooks. The default is newest first. You can search within My eBooks for a title.

The following actions are accessed by either ticking the eBook & then clicking the Action menu in the top bar OR hover your mouse over the eBook you want to action & you will see the Action button appear. Put your mouse over this to see the menu.

Manage labels: You can add labels to your eBooks to group them & filter your list by these labels.

Edit Info: You can change the title & author information.

Delete: to remove the item from your eBooks list. These will then not appear here or in your App library.

Uploading eBooks not bought from Foyles

You can upload other eBooks in ePub or PDF format even when bought from other retailers, or PDFs from your own files. This includes eBooks with and without DRM.

Amazon Kindle books and Apple's iBooks cannot be included due to restrictions set by those companies.

Click the Red Upload button and a box will open allowing you to navigate to the location of the file/s you wish to upload. Then click 'OK'.

You will need one of the following Multimedia players installed in order to use the Upload function: Flash, Silverlight, HTML5 or Gears. These are normally available to download for free on the internet.

The location of your eBooks files is normally in C Drive - My Documents - My Digital Editions BUT if you have chosen a different location or not had Adobe Digital Editions installed at the time you downloaded the eBook, it may be in 'My eBooks' - also within 'My Documents' - or a completely different location.

In order to upload the correct eBook file you will need to identify it. Normally the .epub or .pdf file will be called the name of the book. For example, oliver_twist.epub but sometimes the file is not so obvious. If you cannot identify the eBook within your 'My Digital Editions' folder then open Adobe Digital Editions and select the title you want. In the Properties of the eBook the name of the file you need should be stated.

After finding the item you want to upload click Open. You will see the item displayed. Click Upload to proceed.

 

 

 

 

 

 

 

 

 

Then your internet browser will connect to our servers and upload the item or items.

 

 

 

 

 

 

The item will then be displayed & you can alter the title or author information if required. Otherwise click Save Edits without any changes. You will then see the item added to your library.

 

 

 

 

 

 

Back to FAQ menu

Read our step-by-step guide

 

9.Troubleshooting

Buying

Downloading

Using your eBook

Buying

  • You can't currently buy from Foyles if your billing address is not in the United Kingdom.
  • In order to complete the creation of card details you will need to enable cookies anf pop-ups. Especially on the Safari browser.

 

Downloading

  • My eBook file is very small - When you first purchase an eBook, it is an ACSM file. The ACSM file is very small. The reason the file is so small is because the .acsm file is not supposed to contain the entire text of a book. It is not the eBook at all; it is a small file that manages the download of the eBook through Adobe's content server. If you are seeing this you have probably not download the free required software 'Adobe Digital Editions' needed to read the file.
    Please see our full Downloading guide.
  • "Download failed - The request has timed out. Please check date & time settings."
  • E_LIC_LICENSE_SIGN_ERROR - This means that our server is unavailable to speak to the Adobe server to validate the Adobe ID. This should be a temporary issue so please leave it a few minutes & try again BUT if you continue to see this error please contact us at orders@foyles.co.uk and we will investigate further.
  • If you see any other error messages during downloading please take a screenshot (print screen) and email it to orders@foyles.co.uk with as much explanation as possible.

 

Using your eBook with Adobe Digital Editions

  • We recommend you keep your Adobe Digital Editions software up to date.
  • If you refuse an Adobe update, the software automatically provides something called a 'shortcut file' instead. You will then find that although you can carry on using ADE for eBooks you have already downloaded, you will not be able to download or view new items until you complete the upgrade.
  • When you do accept the option to upgrade to the latest edition, the shortcut file will automatically complete the downloads of all eBooks that you attempted whilst the ADE was out of date. This is done without you having to reconnect with the eBook provider, as all the information is kept in the shortcut file.
  • Useful Adobe pages for troubleshooting are

http://www.adobe.com/products/digitaleditions/faq/

http://www.adobe.com/products/digitaleditions/help/
http://forums.adobe.com/community/adobe_digital_editions

  • What to do when you have exceeded your maximum number of device activations.

In this case you need to request Adobe to reset your Adobe ID: http://www.adobe.com/support/digitaleditions/
To do so follow these instructions:
1. Click 'Submit a web case' (on the right)
2. Sign in with your Adobe ID
3. At the bottom of the page you find 'Choose issue type'. Select 'Using a Product or Service'
4. Mark 'Additional Products'
5. Select 'Adobe Digital Editions'
6. Now the support form shows up. Your 'Brief Description' might be 'Please reset my Adobe ID' and in the 'Please describe your issue' field, just type in the reason for your request (for example: 'The Number of my activated devices has been exceeded. Can you please reset my ID so that I can read my eBooks again')

  • Error E_AUTH_NOT_READY when activating Adobe Digital Editions.

This error occurs when the authorization information is damaged. Follow the steps in this link to rebuild the Activation file.

  • Error message # 2038 when you try to open an eBook.

This error occurs if - Digital Editions is not able to connect to the Adobe servers. Check your Internet connection and firewall settings. Or if your eBook has somehow been removed from the Digital Editions Folder. In this case, please remove the item from your Library and re-download the eBook from your 'My eBooks' account.

  • Error Message - 'E_ADEPT_EXPIRED' or in the Apps "Download failed - The request has timed out. Please check date & time settings."

The error you're seeing can be caused by one or more of the following system settings: incorrect clock time, incorrect date or incorrect time zone.

OR

It can simply be too long since your downloaded the .acsm file until the time you have decided to use it.

Carefully check your device's system time, date and time zone to verify that they are correct in relation to your location. When these are properly set, you should no longer experience this error.

Try deleting the .acsm file from wherever it is saved on your computer ( normally either in the 'My Digital Editions' folder or your generic downloads folder depending on both the type of computer and browser used). Make sure your time and date settings are accurate and try downloading the eBook again.

If it still doesn't work then please contact us with the error message & the details of your eBook. We will delete the original version of the .ascm file on our systems which will allow you to download a copy that has NOT expired. If it is due to the time settings & these have not been altered the 2nd file will have the same error so please DO check this.

Back to FAQ menu

Read our step-by-step guide

 

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