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Order Options	List Price	Online Price	Save	Login for Quick Checkout
Delivery: To home, business or free to our stores. Click for more info.	£9.99	£7.29	27%	Despatched in 1 business day.	Add to Basket
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Product Synopsis

CEO Louis V. Gerstner Jr.'s memoir about the extraordinary turnaround of IBM and his transformation of the company into the industry leader of the computer age - the great American business story of our time. When Louis V. Gerstner became CEO of IBM in 1993, shares had slumped and the company was on the verge of collapse. Hired for his successful management of RJR Nabisco and American Express, Gerstner had no background in technology, but during his seven-year chairmanship, he transformed the company into the leading force of the computer age. In his frank, direct voice, Gerstner recalls the obstacles he faced: the plans to fragment the company, the inconsistent global policies, the stodgy white-shirt hierarchy and inter-departmental competitiveness and the rapidly declining sales. Within months of joining IBM, Gerstner presented his bold and controversial business strategy. Punitive towards office politics, he revolutionised the company from within, altering an entire corporate culture, divesting billions of dollars in unneeded assets and transforming IBM from a fractured, process-driven business into a nimble, customer-driven enterprise able to respond quickly to the volatile technology market and face down Microsoft and Intel in the internet era. Revealing his tactics step by step, Gerstner spins an engaging narrative that takes the reader behind the curtain into the unbelievable mess he inherited and into the office and mind of a CEO facing the challenge of a lifetime.

Biography >> Biography: general >> Biography: business, industry, law & educationBusiness >> Business & management >> Business strategyBusiness >> Industry & industrial studies >> Media, information & communication industries >> Information technology industries Publisher: HarperCollins Publishers Publication Date: 04/08/2003 ISBN-13: 9780007170876 Details: Type: Paperback Format: Books

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Location	1st Book	Each additional book	Average Delivery Time
UK Second Class	Available free for orders over £10* or £2.50	Available free for orders over £10* or £1.00	3-7 Days
UK First Class	£4.50	£1.00	1-2 Days
UK Courier	£7.00	£1.00	1-2 Days
Western Europe** Courier	£17.00	£3.00	2-3 Days
Western Europe** Airmail	£5.00	£1.50	4-14 Days
USA / Canada Courier	£20.00	£3.00	2-4 Days
USA / Canada Airmail	£7.00	£3.00	4-14 Days
Rest of World Courier	£22.50	£3.00	3-6 Days
Rest of World Airmail	£8.00	£3.00	7-21 Days

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Good Sellers Comments: None	Goldstone Books Available Qty: 1 United Kingdom	From United Kingdom £2.95 3-10 business days	£1.53 Earns 6 Foyalty points Price including delivery to the UK = £4.48 Add to Basket
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Good Sellers Comments: The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.	worldofbooks Available Qty: 1 United Kingdom	From United Kingdom £2.95 3-10 business days	£1.57 Earns 6 Foyalty points Price including delivery to the UK = £4.52 Add to Basket
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Very Good Sellers Comments: Who Says Elephants Can't Dance? : How I Turned Around IBM.	Ukazoo Books Available Qty: 1 United States	From United States £8.15 21-28 business days	£6.96 Earns 27 Foyalty points Price including delivery to the UK = £15.11 Add to Basket
New Sellers Comments: Despatched in 1 business day.	Foyles United Kingdom	From United Kingdom £2.50 3-7 business days	£7.29 Earns 29 Foyalty points Price including delivery to the UK = £9.79 Add to Basket
Good Sellers Comments: 8vo-over 7¾"-9¾" tall.	Norman Miller Available Qty: 1 United States	From United States £8.15 21-28 business days	£7.65 Earns 30 Foyalty points Price including delivery to the UK = £15.80 Add to Basket
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New Sellers Comments: 400 pages.	StratfordBooks Available Qty: 1 United Kingdom	From United Kingdom £2.95 3-10 business days	£8.48 Earns 33 Foyalty points Price including delivery to the UK = £11.43 Add to Basket
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New Sellers Comments: None	MegaMega Available Qty: 3 Germany	From Germany £4.00 5-14 business days	£10.22 Earns 40 Foyalty points Price including delivery to the UK = £14.22 Add to Basket
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New Sellers Comments: Book	El Pinarillo Books Available Qty: 1 United Kingdom	From United Kingdom £2.95 3-10 business days	£10.92 Earns 43 Foyalty points Price including delivery to the UK = £13.87 Add to Basket
New Sellers Comments: None	Paperbackshop Available Qty: 354 United States	From United States £8.15 21-28 business days	£12.43 Earns 49 Foyalty points Price including delivery to the UK = £20.58 Add to Basket
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New Sellers Comments: None	AwesomeNewBooks Available Qty: 5 United States	From United States £8.15 21-28 business days	£16.61 Earns 66 Foyalty points Price including delivery to the UK = £24.76 Add to Basket
Good Sellers Comments: None	One Stop Text Books Store Available Qty: 3 United States	From United States £8.15 21-28 business days	£20.02 Earns 80 Foyalty points Price including delivery to the UK = £28.17 Add to Basket
New Sellers Comments: None	Mayor Books Available Qty: 3 United States	From United States £8.15 21-28 business days	£20.34 Earns 81 Foyalty points Price including delivery to the UK = £28.49 Add to Basket
Very Good Sellers Comments: Very nice copy.	DDbooks Available Qty: 1 United States	From United States £8.15 21-28 business days	£26.13 Earns 104 Foyalty points Price including delivery to the UK = £34.28 Add to Basket
Good Sellers Comments: Some may have high-lighting or writings, some are ex-library.	DDbooks Available Qty: 1 United States	From United States £8.15 21-28 business days	£26.29 Earns 105 Foyalty points Price including delivery to the UK = £34.44 Add to Basket
New Sellers Comments: None	jwshop Available Qty: 1 United States	From United States £8.15 21-28 business days	£39.57 Earns 158 Foyalty points Price including delivery to the UK = £47.72 Add to Basket
New Sellers Comments: Format: Paperback. This item is printed on demand. This is a POD item (reproduction/reprint). Brand New, Perfect Condition. May Ship From Overseas, Allow Additional Delivery Time.	Papa Media Available Qty: 1 United States	From United States £8.15 21-28 business days	£52.45 Earns 209 Foyalty points Price including delivery to the UK = £60.60 Add to Basket
New Sellers Comments: None	More Books Available Qty: 2 United States	From United States £8.15 21-28 business days	£58.91 Earns 235 Foyalty points Price including delivery to the UK = £67.06 Add to Basket
New Sellers Comments: Great customer service. You will be happy!	booklab Available Qty: 2 United States	From United States £8.15 21-28 business days	£62.55 Earns 250 Foyalty points Price including delivery to the UK = £70.70 Add to Basket

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Goldstone Books

Available Qty: 1

United Kingdom

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£2.95 3-10 business days

£1.53

Earns 6 Foyalty points

Price including delivery to the UK = £4.48

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