Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Your Shopping Basket
Total number of items: 0
Sub total: £0.00
Go to Checkout
Our Birmingham Shop
Our Bristol Shop
Animators Survival Kit

Spelling mistakes 'costing the country millions'

14th July 2011

Basic spelling mistakes are costing the UK millions of pounds in lost revenue from online retailers, entrepreneur Charles Duncombe has claimed.

According to Mr Duncombe, director of the Just Say Please group, many companies are also rejecting candidates whose attributes could have made a major difference to their organisations, as their applications contained avoidable spelling mistakes.

He explained to the BBC that basic errors on many websites are often enough to put a customer off forever, while he has been 'shocked at the poor quality of written English' when recruiting staff for his online businesses, given their output could have a significant bearing on business performance.

'If you project this across the whole of internet retail then millions of pounds worth of business is probably being lost each week due to simple spelling mistakes,' Mr Duncombe, explained.

According to William Dutton, director of the Oxford Internet Institute at Oxford University, the relaxed attitude towards spelling and grammar on social networking sites may be contributing to the dip in overall standards.

Meanwhile, James Fothergill, head of education and skills at the Confederation of British Industry, said the government needs to make the improvement of basic literacy and numeracy skills among school leavers 'a top priority'.

Latest Blog
From Page to Stage - Adapting The Hunting of the Snark
24/07/2017

Garry McQuinn, Producer of The Hunting of the Snark, which opens this week at London's Vaudeville Theatre, describes the journey from page to stage.

#FoylesFive: Celebrating Beer
23/07/2017

Earlier this year, Belgian beer culture finally officially took its rightful place on the World's Intangible Cultural Heritage list, where it now sits in good company with the likes of the French gastronomic meal, Cuban rumba and Spanish flamenco. To celebrate, here is a far from exhaustive selection of some of the beer literature that can help you better appreciate the delicate arts of brewing and drinking beer.

#FoylesFave: Dunkirk
21/07/2017

This month history buffs and film fans are united as they eagerly await Christopher Nolan's portrayal of Dunkirk. Madga from our Birmingham branch reviews the accompanying book.

View all Blog Entries
Twitter
Show/Hide Tweets
© W&G Foyle Ltd