Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Who Says Elephants Can't Dance?: How I Turned Around IBM
Foyalty 29
Who Says Elephants Can't Dance?: How I Turned Around IBM (Paperback)
Order now for Free delivery in the UK for orders over £10 or choose Express Delivery to receive in 2 business days. More on delivery...
Order Options List Price Online Price Save Availability Login for Quick Checkout
Delivery:

To home, business or free to our stores. Click for more info.

£9.99 £7.29 27%

Despatched in 2 business days.

Add to Basket
Click & Collect:

Order now to collect from 6pm today. In stock items only. Click for more info.

£9.99 £8.49 15%

In stock in 1 or more stores

Buy - Select Store
New & Used:

Our marketplace sellers will deliver to your chosen address. Click for more info.

From £1.42  

In stock at one or more sellers.

Buy - Select Seller

Product Synopsis

CEO Louis V. Gerstner Jr.'s memoir about the extraordinary turnaround of IBM and his transformation of the company into the industry leader of the computer age - the great American business story of our time. When Louis V. Gerstner became CEO of IBM in 1993, shares had slumped and the company was on the verge of collapse. Hired for his successful management of RJR Nabisco and American Express, Gerstner had no background in technology, but during his seven-year chairmanship, he transformed the company into the leading force of the computer age. In his frank, direct voice, Gerstner recalls the obstacles he faced: the plans to fragment the company, the inconsistent global policies, the stodgy white-shirt hierarchy and inter-departmental competitiveness and the rapidly declining sales. Within months of joining IBM, Gerstner presented his bold and controversial business strategy.

Punitive towards office politics, he revolutionised the company from within, altering an entire corporate culture, divesting billions of dollars in unneeded assets and transforming IBM from a fractured, process-driven business into a nimble, customer-driven enterprise able to respond quickly to the volatile technology market and face down Microsoft and Intel in the internet era. Revealing his tactics step by step, Gerstner spins an engaging narrative that takes the reader behind the curtain into the unbelievable mess he inherited and into the office and mind of a CEO facing the challenge of a lifetime.

Biography >> Biography: general >> Biography: business, industry, law & educationBusiness >> Business & management >> Business strategyBusiness >> Industry & industrial studies >> Media, information & communication industries >> Information technology industries Publisher: HarperCollins Publishers Publication Date: 04/08/2003 ISBN-13: 9780007170876  Details: Type: Paperback Format: Books
Availability: Despatched in 2 business days. Login for Quick Checkout Add to Basket

More books by Louis Gerstner

Leave Review

Delivery

Please note for the New & Used Marketplace different terms and conditions apply.

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location1st BookEach additional bookAverage Delivery Time
UK Second ClassAvailable free for orders over £10* or £2.50Available free for orders over £10* or £1.003-7 Days
UK First Class£4.50£1.001-2 Days
UK Courier£7.00£1.001-2 Days
Western Europe** Courier£17.00£3.002-3 Days
Western Europe** Airmail£5.00£1.504-14 Days
USA / Canada Courier£20.00£3.002-4 Days
USA / Canada Airmail£7.00£3.004-14 Days
Rest of World Courier£22.50£3.003-6 Days
Rest of World Airmail£8.00£3.007-21 Days

* Available free for orders over £10 = When offered a delivery preference choose 'For Cheapest Postage' for our freepost in the UK offer. This is not available on the 'For Faster Delivery' option.

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

The New Research Frontiers of...
Lamberton, D.; Lamberton, D, M
 
£90.95£90.95 Add to Basket
TELECOMMUNICATIONS:BRIDGE 21ST CNT.
JUSSAWALLA;
 
£106.95£106.95 Add to Basket
Audio in Media
Audio in Media (Paperback)
Stanley R. Alten
 
Sight, Sound, Motion: Applied Media...
Herbert Zettl
 
From£168.95 Buy - Select Seller
Your Shopping Basket
Total number of items: 0
Sub total: £0.00
Edit Basket Go to Checkout
Select Currency: $ £
enCounter Culture
Signed Books and Copies
Animators Survival Kit
Latest Blog
GUEST BLOG: Tales from old Foyles
12/09/2014

Edward Carey, author the Iremonger trilogy for young adults, shares his memories of an earlier career working in Christina Foyle's eccentric bookshop.

GUEST BLOG: That hoopy frood Douglas Adams
09/09/2014

Marie Phillips, an author who definitely knows where her towel is, reveals the effect of exposure to The Hitchhiker's Guide to the Galaxy at a young age.

GUEST BLOG: Creative spaces
04/09/2014

James Dawson, author of teen thrillers Cruel Summer and Hollow Pike, explain how being part of a community of writers can offer a huge boost to creativity.

View all Blog Entries
Twitter
© W&G Foyle Ltd
Version: 1.0.0.26032