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CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time

CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time (Hardback)

£21.99
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Synopsis

Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This insightful and authoritative book shows you how to select the right tools for your business - so it can grow today - and on into the future.

BusinessBusiness & managementE-commerce: business aspectsBusinessBusiness & managementSales & marketingCustomer servicesComputing & ITDigital lifestyleInternet guides & online services Publisher: McGraw-Hill Education - Europe Publication Date: 16/05/2002 ISBN-13: 9780072224160  Details: Type: Hardback Format: Books
Availability: Unavailable. No reason given.  

Paul Greenberg (Manassas, VA) is executive vice president of Live Wire, an eCommerce consulting firm and has many years' experience in ERP and CRM. He has built SAP and PeopleSoft practices and, in his current position, has established close partnerships with front-office leaders such as Siebel and SalesLogix. He is also the lead author on the book, Special Edition Using PeopleSoft (0789712814) published by Que.

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Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
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