William J. Rothwell, Ph.D., SPHR, professor of Workforce Education and Development, Department of Learning and Performance Systems, Pennsylvania State University and president of Rothwell and Associates, Inc. He is the author, coauthor, or editor of over 60 books and hundreds of articles and book chapters on human resource management, training, and development. Jed Lindholm, Ph.D., SPHR, GRP is president of Human Resource Performance Possibilities (HRP2) and consults in the areas of performance management, total rewards, HR analytics, and workplace learning. He is a teaching associate at Worcester Polytechnic University in Worcester, Massachusetts. Karen K. Yarrish, Ph.D., SPHR is an associate professor and chair of the Business, Management, and Technology Division at Keystone College. She consults in the area of performance management and HR management. She has authored journal articles pertaining to the areas of performance management, leadership, and emotional intelligence. Aileen G. Zaballero, CPLP, is a dual title Ph.D. candidate in workforce education and development and comparative international education, with an emphasis on organization development at Pennsylvania State University. She is a Certified Professional in Learning and Performance through ASTD.
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