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Every Manager's Desk Reference
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Every Manager's Desk Reference (Paperback)

£17.99
Usually despatched within 2 weeks.

Synopsis

What questions do you ask in a job interview to effectively understand your candidate? How do you motivate a team? And, it's time for performance reviews! Sometimes it seems like being a manager can be a sea of unanswered questions--how to calculate Return on Investment or manage your stress level? Every Manager's Desk Reference comes to the rescue! Packed with self-contained sections of how-to's, this book can help you with everything from a business presentation to running an effective meeting.

Dale Furtwengler (president of a business consulting firm specializing in performance) on performance appraisals; Stephen Windhaus (consultant for a marketing and planning firm), Janet Bigham Bernstel (author and financial journalist) on getting organized; George Kops (founder of Focus Communications) on business presentations; Jeff Davidson (author of The Complete Idiot's GuideA (R) to Time Management and The Complete Idiot's GuideA (R) to Stress Management on time, stress management and project management; Elizabeth O'Leary (Senior Editor in AOL's newsroom) on leadership; Nancy Stevenson (author and corporate manager) on motivating people; plus top authors on Business Writing, Customer Service, Effective Meetings, Conducting a Job Interview and more!

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Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

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Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

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