Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Making Quality Happen

Making Quality Happen (Paperback)

£88.00
Usually despatched within 2 weeks.
Order now for Free delivery in the UK.
More on delivery...

Synopsis

Quality is the major topic in international industry today and its importance should increase in the 1990s. This book presents a step-by-step approach for implementing a quality improvement process in any type of organization. "Making Quality Happen" utilizes "quality" as the strategic weapon that should help an organization achieve its overall objective by improving the organization's customer impact, reducing its cost structure, increasing its competative market share and maximizing its employee productivity. The quality improvement process detailed by NcNealy should make quality and integral part of any organization, and not an added or extraneous feature. "Making Quality Happen" is targeted at a broad and deep audience of managers in all types or organizations around the world. The concepts and recommended actions expounded are directly applicable and have been implemented successfully in large and small organizations in the public, private and non-profit sectors. hsi is a "hands-on", action-oriented, how-to guide ot implementing a quality improvement effort. It is not a theoretical, overly technical or academic treatise.

Rather, it is a recipe for winning the quality revolution. Examples are used throughout the text to illustrate its key points and anecdotes from actual implementations are used to clarify, augment and illustrate the recommended action plans.

BusinessBusiness & managementManagement & management techniquesManagement of specific areas & people Publisher: Chapman and Hall Publication Date: 31/07/1993 ISBN-13: 9780412553103  Details: Type: Paperback Format: Books
Availability: Usually despatched within 2 weeks. Login for Quick Checkout Add to Basket

More books by R. M. McNealy

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Crowdfunding: Fundamental Cases,...
(Paperback)
Douglas J. Cumming; Sofia A. Johan
 
 
£98.95
 
Magnify Your Purpose: An Introvert's...
(Paperback)
Stacey Weckstein
 
 
£9.95
 

Currently out of stock

Demand and Supply Integration: The ...
(Paperback)
Mark A. Moon
 
 
£74.99
 
Latest Blog
#FoylesFive: Polish Fiction
22/02/2018

Gary from our Fiction Department delights us with a few of his favourite Polish novels.

Get More!
22/02/2018

We've extended the range of available lines on our website to close to one million items across more than thirty product categories! OK, that actually sounds quite dull. But what it means is you've got more books to choose from, more subject areas, more titles available on our website than ever before — more more more! To celebrate, we're giving you 15% off everything* online when you use the code GETMORE at checkout anytime between Thursday 22nd February and Thursday 1st March 2018.

Folklore of the Yorkshire Moors
10/02/2018

View all Blog Entries
Twitter
Show/Hide Tweets
© W&G Foyle Ltd