Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Managing People During Stressful Times: The Psychologically Defensive Workplace

Managing People During Stressful Times: The Psychologically Defensive Workplace (Hardback)

Usually despatched within 2 weeks.
Order now for Free delivery in the UK.
More on delivery...


Allcorn and Diamond argue that the workplace has become ever more threatening to employees, and that they respond by creating psychological defenses that make the workplace ever more dysfunctional. To keep organizations competitive and sustain the value of their stock, management demands constant improvements in their employees' performance, but often the result is just the opposite of what management wants. Allcorn and Diamond explore this process in depth, and introduce a comprehensive and internally consistent, psychologically informed model of human development and behavior, one that explains for the first time the nature of the psychologically defensive workplace. In doing so, they challenge readers to think systematically about the psychological side of the workplace and to understand the importance of dealing effectively with employee defensiveness. The result is an authoritative study with valuable lessons and immediate benefits for corporate executives, and for scholars and researchers in organizational behavor in the academic community.

Allcorn and Diamond's model is applicable to understanding five aspects of the workplace: first, how individuals respond to its stresses and anxieties; second, the psychologically defensive nature of interpersonal relationships at work; third, what the psychologically defensive group processes are; fourth, the dynamics of psychological defenses; and fifth, how the model is used to understand the connection of all organizations to the larger society in which they are imbedded. The authors' goal is to help management understand what actually is going on in today's workplace, the consequence of downsizing and other cost-reduction initiatives, and how important it is for management for relieve the problems they cause.

SETH ALLCORN is a principal of DyAd, a consulting firm in Asheville, North Carolina. For 20 years he was an academic health-science center executive, during which time he wrote seven other books, more than 50 papers, and contributed several chapters to various volumes edited by others.MICHAEL A. DIAMOND is Professor of Public Administration at the University of Missouri-Columbia, where he teaches and writes on the psychodynamics of organizational change. He is a principal of DyAd, and a past president of the International Society for the Psychoanalytic Study of Organizations. Dr. Diamond received the American Psychological Association's 1994 Harry Levenson Award for Excellence in Consulting Psychology. Among his various publications is The Unconscious Life of Organizations (Quorum, 1993).

More books by Seth Allcorn

More books by Michael A. Diamond

Leave Review


Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Incentives: Motivation and the...
Donald E. Campbell
MGMT (with MindTap Printed Access Card)
(Books & other media combined)
Chuck Williams
WJEC/Eduqas AS/A-level Year 1 ...
Mark Hage; Tracey Bell
MKTG (with MindTap Printed Access Card)
(Books & other media combined)
Carl McDaniel; Joe Hair; Charles Lamb
Latest Blog
On Memory and Forgetting

David Whitehouse talks to us about memory and forgetting, and how his personal experience influenced his new novel, The Long Forgotten.

The End of the F***ing World creator, Charles Forsman, picks his favourite coming of age books

The End of the F***ing World creator, Charles Forsman, picks his favourite coming of age books.

#FoylesFive: Annihilation

With the release of Annihilation on Netflix it's the perfect time to catch up with the book that starts Jeff VanderMeer's unsettling Southern Reach trilogy.

View all Blog Entries
Show/Hide Tweets
© W&G Foyle Ltd