Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Motivation, Beliefs and Organizational Transformation

Motivation, Beliefs and Organizational Transformation (Hardback)

Printed to order. Despatched in 2-3 weeks.
Email me when back in stock


Why does management encounter people problems whenever organizations attempt to change? Green and Butkus say this occurs because organizations overlook one of the most critical problems of change: how employees react it emotionally. Change is not about work processes or information systems alone. It is also about what people believe and feel-emotions such as anger, anxiety, confusion, and fear. Yet managers are usually unaware of these things,and those who are aware usually lack skills to manage these emotions effectively. They tend to rely on traditional incentive systems, which usually do not work. What does work? The one approach that has been applied consistently with positive results is Green's belief system of motivation and performance. Green and Butkus show how the belief system helps to bring negative feelings and convictions to the surface. They provide ways to identify the underlying emotional problems and find effective solutions. The belief system works, say the authors, because it goes directly to the source of the problem-employees themselves-to discover why motivation and performance problems occur and what can be done to solve them.

This book describes applications of the belief system in a variety of work situations, including a recent effort at organizational transformation with AT&T's Business Communications Services (BCS) Division. It outlines in detail the process that BCS used to implement the belief system, starting at the highest management levels and cascading down to the organization's front lines. With a clear exposition of the belief system's theoretical underpinnings and nuts-and-bolts methods, Green and Butkus provide executive decision makers and planners throughout the organization with critical insights into the pitfalls in the implementation process and workable guidance on how to avoid them.

BusinessBusiness & managementManagement & management techniquesManagement of specific areas & peopleBusinessBusiness & managementOrganizational theory & behaviour Publisher: ABC-CLIO Publication Date: 30/06/1999 ISBN-13: 9781567202823  Details: Type: Hardback Format: Books
Availability: Printed to order. Despatched in 2-3 weeks.  

THAD B. GREEN is a management consultant specializing in the people problems associated with organizational change. Founder and principal of The Belief System Institute, a center for the advancement of motivation and performance based in Atlanta, Georgia, Dr. Green has taught management at the University of Georgia, Auburn University, Mississippi State University, and Emory University. Among his present and former clients are corporations such as AT&T, Lucent Technologies, and Metropolitan Life Insurance. He is author or coauthor of more than 11 books, including three published by Quorum: Performance and Motivation Strategies for Today's Workforce (1992), Developing and Leading the Sales Organization (1998), and Breaking the Barrier to Upward Communications (1999, with Jay T. Knippen). RAYMOND T. BUTKUS worked for AT&T for many years in various management and executive positions. In his most recent assignment he served as Sales Vice President in AT&T's Business Communications Services Division where he led a 1000-member group selling communications services to middle-market companies throughout the Northeast. He is author of numerous articles on sales management, telecommunications, and marketing and is currently Vice President and General Manager for Intelliquest, a New York City consulting firm.

More books by Thad B. Green

More books by Raymond T. Butkus

Leave Review


Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Second Class Available free for ALL orders. No charge for each additional book. 3-7 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Growing Weeders Into Leaders:...
Jeff McManus

Currently out of stock

Match The Age To Keep Them Engaged:...
Deepak Malhotra

Currently out of stock

The Emerging Industrial Relations of...
William Brown; Chang Kai
The Salesperson's Secret Code: The...
Ian Mills; Mark Ridley; Ben Laker; ...
Latest Blog
ZED Books: The role of the independent publisher in a content-obsessed world

Indie publisher ZED Books have a radical approach to their books and their company structure. Here, they talk to us about the role independent publishers can play in a world of ever expanding (and less than reliable) information sources.

Blog - J R Wallis on Monsters as Metaphors

J R Wallis questions the conventional view of monsters as metaphors for the worries we have about the state of the world around us.

#FoylesFive: Creative Women

Meg from the Web Team tells us why she loves to learn about creative, dynamic women.

View all Blog Entries
Show/Hide Tweets
© W&G Foyle Ltd