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Motivational Management Made Easy: for Hospitality, Tourism and Leisure

Motivational Management Made Easy: for Hospitality, Tourism and Leisure (Paperback)

£14.99
To Order. Estimated despatch in 1-3 weeks.
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Synopsis

The hotel and leisure industries are notorious for employing people at close to minimum wage - where employee loyalty and motivation become extremely challenging issues. This new guide shows managers how to overcome the special challenges of this sector, and apply the principles of business coaching to get the most out of their employees, for their own benefit and the benefit of the business. It shows how to achieve the crucial objective of excellent customer service while also creating employee satisfaction and high team performance.

BusinessBusiness & managementManagement & management techniquesBusinessIndustry & industrial studiesService industriesHospitality industryBusinessIndustry & industrial studiesService industriesSport & leisure industriesBusinessIndustry & industrial studiesService industriesTourism industry Publisher: Management Books 2000 Ltd Publication Date: 01/01/2008 ISBN-13: 9781852525484  Details: Type: Paperback Format: Books
Availability: To Order. Estimated despatch in 1-3 weeks.  

Charles Trevor-Roper, nephew of the famous historian, has over 25 years' experience managing hotels and restaurants, and spent 5 years as Project Manager for South West Tourism, responsible for management development of small and medium-sized businesses. He is an accredited coach and "excellence through people" assessor.

More books by Charles Trevor-Roper

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Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Second Class Available free for ALL orders. No charge for each additional book. 3-7 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

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