Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Operations Management in the Travel Ind
Foyalty 91

Operations Management in the Travel Ind (Paperback)

£29.95
Unavailable. No reason given.
Unavailable

Synopsis

Operations Management in the Travel Industry provides a broad, in-depth coverage of the knowledge and skills necessary for effective and successful management, including finance, marketing, individual and corporate social responsibility, meeting customer expectations and managing, motivating and retaining employees. Using both theory and real world case studies, it describes the commercial realities of the sector in relation to decision making and business outcomes, with practical consideration given to balancing the needs of a commercial business to drive forward innovation and increase profitability for investors. This book is the prescribed text for the Foundation Degree in Travel Operations Management, and will also be useful to industry practitioners and students in a range of related courses at all levels.

BusinessIndustry & industrial studiesService industriesTourism industry Publisher: CABI Publishing Publication Date: 01/01/2009 ISBN-13: 9781845935030  Details: Type: Paperback Format: Books
Availability: Unavailable. No reason given.  

Peter Robinson is Head of The Centre for Tourism and Hospitality Management and Leeds Beckett University, UK. Previously, he was Principal Lecturer and Head of the Leisure Department at the University of Wolverhampton, where his responsibilities extended to the management of The Arena Theatre, a university owned arts venue. Peter has a background working in tourism and events management in the public, private and voluntary sectors, and his research interests include tourism management, events management, event motivation and community-based and slow tourism. Peter has published a number of edited textbooks, including Operations Management for The Travel Industry (CAB International), Events Management (CAB International) and Research Themes for Tourism (CAB International), together with journal articles, industry publications and presentations at international research and industry conferences. Peter is the West Midlands Representative for the Tourism Management Institute, a member of the Executive Committee for the Association for Event Management Education and is a member of the Education and Training Committee for The Institute of Travel and Tourism.

More books by P. Robinson

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Tourism Studies
(Paperback)
Pau Obrador Pons; Michael A. Crang
 
 
£15.99
 
Coral Reefs: Tourism, Conservation ...
(Paperback)
Bruce Prideaux; Anja Pabel
 
 
£36.99
 
Authenticity & Tourism: ...
(Hardback)
Jillian M. Rickly; Elizabeth S. Vidon
 
 
£66.95
 
Small World
(Hardback)
Martin Parr
 
 
£30.00
 
© W&G Foyle Ltd
Foyles uses cookies to help ensure your experience on our site is the best possible. Click here if you’d like to find out more about the types of cookies we use.
Accept and Close