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Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results (Paperback)

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Synopsis

You can make every conversation a real conversation that gets results. In Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. "Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. Stoker's four 'REAL' conversation skills and eight principles give the novice and master insights and guidelines for improving conversation." (Dave Ulrich, Professor, Ross School of Business, University of Michigan; Partner, The RBL Group; and author of The Why of Work). "Great questions, great suggestions...Bravo! I will put Stoker's ideas to use in my own practice." (Beverly Kaye, founder and co-CEO, Career Systems International, and coauthor of Help Them Grow or Watch Them Go). "Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life." (Hyrum W. Smith, cofounder, FranklinCovey).

"An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication." (John H. Zenger, CEO, Zenger Folkman, and coauthor of How to Be Exceptional). "Stoker teaches true principles for getting Results, Respect, and great Relationships using real conversation." (Brent D. Peterson, PhD, coauthor of Fake Work).

John R. Stoker is the founder and president of DialogueWORKS, LLC. In these roles, John has worked extensively with numerous organizations, helping them increase their capacity to enhance effectiveness and improve results.

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All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

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