Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Phone Genius: The Art of Non-Visual Communication

Phone Genius: The Art of Non-Visual Communication (Paperback)

£15.99
To Order. Estimated despatch in 1-3 weeks.
Email me when back in stock

Synopsis

Take your communication to a whole new level. Become a Phone Genius! You probably already have a technical manual that tells you how to use your telephone efficiently. Yet there has never been a manual that tells you how to actually communicate effectively using this highly important piece of business equipment. Until now. In Phone Genius you will discover: Why talking to someone you can't see is so much harder than in person. What technology does to your voice and how you can change that. How to recognise behaviour and language patterns so as to pre-empt the needs and wants of others. How to increase your effectiveness over the phone and gain better results. Michelle Mills-Porter passes on her skills in using the telephone as her main tool of communication. Using stories and lessons gleaned from her 25 years of making calls, building business relationships and securing high level appointments, Michelle will show you how you too can become a Phone Genius.

BusinessBusiness & managementBusiness communication & presentationBusinessBusiness & managementSales & marketing Publisher: SRA Books Publication Date: 27/03/2014 ISBN-13: 9781909116269  Details: Type: Paperback Format: Books
Availability: To Order. Estimated despatch in 1-3 weeks.  

Michelle is a leading authority in the field of communication over the phone. She has a proven track record of building successful relationships using just the phone, having worked with directors at Microsoft, Disney, GlaxoSmithKline, Texaco, BT, several premiership football clubs and many leading UK entrepreneurs. While continuing to execute successful business development projects on behalf of her clients, Michelle also runs training programmes for in-house teams as well as apprenticeships and highly sought-after workshop programmes. Michelle's intention is to work with as many people as possible to give them the ability to apply the science of Phone Genius to excel in their communication over the phone. Michelle is also a recognised Global Networking Giant, speaker, trainer, consultant and one of the most recommended people on LinkedIn across the globe. http://www.ethosdevelopmentltd.co.uk/what-is-phone-genius/

More books by Michelle Mills-Porter

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Millionaire Author: The Busy...
(Paperback)
Hale J Stephanie
 
 
£14.99
 

Currently out of stock

The Impact Formula: Powerful ...
(Paperback)
Oliver Medill
 
 
£14.99
 
When: The Scientific Secrets of...
(Hardback)
Daniel H. Pink
 
 
£20.00
 
TED Talks: The official TED guide to...
(Paperback)
Chris Anderson
 
 
£9.99
 
Latest Blog
The Mexican--US Border: Where the Imagination Flourishes…
19/01/2018

Tim Baker reflects on the literary impact of the Mexican-US border and lists some of his favourite novels set in this notorious region.

Johann Hari Takes Issue with the Concept of Self-Help
18/01/2018

Johann Hari explains why, in order to feel better, we must stop being 'you', in favour of being 'us', being 'we', becoming part of the group.

Jealousy, Rivalry, Insecurity, Frustration... Non Pratt Explores the World of Female Teenage Friendships
16/01/2018

Non explores friendship in YA novels and especially those that depict the imperfect middle ground.

View all Blog Entries
Twitter
Show/Hide Tweets
© W&G Foyle Ltd