Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Success in Dealing with Difficult People

Success in Dealing with Difficult People (Paperback)

£7.99
Despatched in 2 business days.
Order now for Free delivery in the UK or choose Express Delivery to receive in 2 business days.
More on delivery...

Synopsis

Building on the success of the first four books in the series, New Holland is publishing a further four new titles. "Success in Dealing With Difficult People" helps identify difficult characters in the workplace and also gives the reader the skills with which to assert his or her authority and to resolve potential conflicts at an early stage. "The Business Partners" series offers clear, practical advice for career-minded people who wish to increase their potential and effectiveness and want to reach the next step in their profession. Packed with prompts, checklists and concise help, these easily portable books are highly accessible and informative, offering on-the-spot advice to help you progress in your career. Colourful and well designed, they are indispensable desktop companions, offering guidance for every stage of a career - from attending your first interview to making decisions and mentoring others. Also in this series are "Successful Negotiating", "Successful Communication" and "Successful Decision-Making". Earlier books in the series include: "Successful Interviews", "Successful Coaching and Mentoring", "Successful Time Management" and "Successful Project Management".

BusinessBusiness & managementBusiness studies: general Publisher: IMM Lifestyle Books Publication Date: 01/03/2009 ISBN-13: 9781847734013  Details: Type: Paperback Format: Books
Availability: Despatched in 2 business days. Login for Quick Checkout Add to Basket

Ken Lawson is a career counsellor, educator and organisational career management consultant. He is also an instructor in New York University's professional certification program in adult career planning and development.

More books by Ken Lawson

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

A Brief Guide to Business Classics:...
(Paperback)
James M. Russell
 
 
£13.99
 
Distance in International Business:...
(Hardback)
Alain Verbeke
 
 
£92.95
 
Conducting Focus Groups for Business...
(Paperback)
Caroline J. Oates; Panayiota J....
 
 
£21.99
 
Conducting Case Study Research for...
(Paperback)
Bill Lee; Mark N. K. Saunders
 
 
£21.99
 
Latest Blog
#FoylesFive: Foreign Languages Part Two
13/12/2017

Our knowledgeable Languages Department have put together a great selection of books, to help share the magic of reading in every language. Here are their Dutch, Russian and Polish selections.

#FoylesFive: The Last Jedi
12/12/2017

As Star Wars: The Last Jedi drops out of hyperspace and into a cinema near you, Matt from our Web Team gives us his selection of the best Last Jedi books.

#FoylesFive: Foreign Languages Part One
08/12/2017

Our knowledgeable and fabulous Languages Department have put together a great selection of books, to help share the magic of reading in every language. First up we have books in Italian, Portugese and Swedish.

View all Blog Entries
Twitter
Show/Hide Tweets
© W&G Foyle Ltd