Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
The Communication Book: How to Say it, Mean it, and Make it Matter

The Communication Book: How to Say it, Mean it, and Make it Matter (Paperback)

£12.99
Despatched in 2 business days.
Order now for Free delivery in the UK or choose Express Delivery to receive in 2 business days.
More on delivery...

Synopsis

'A must read for any aspiring executives looking to improve their professional communication skills.' Gordon Tobin, Head of Global Sales University, LinkedIn 'Insightful, practical and easy to follow. This leads the charge on how to communicate effectively.' Mairead Fleming, Managing Director, Brightwater Recruitment Specialists 'Be the best you can be in communicating effectively with your audience. The three-step approach in preparation before you speak is at the heart of it all.' Michael McDonnell, MBA Programme Manager, UCD Michael Smurfit Graduate Business School Effective communication is too vital for you to leave to chance. Make sure what you're saying is simple, clear, compelling and gets results. The Communication Book is your straightforward, practical and expert guide to the secrets of great communication for all the important scenarios you face in business today. With Emma Ledden's expert help, quick tips and proven three-step visual approach, you'll learn how to: *Plan and prepare - focus on what you want to say and how you're going to say it. *Know yourself - understand what you want, how to get there and how to know when you've succeeded.

*Know your listener - understand what they want, what they're thinking and how they will feel about what you've got to say. *Keep in control - learn the secrets to staying on track, feeling confident and managing your reactions. Learn to communicate like a pro so you can instantly connect, engage, influence and get the results you want.

BusinessBusiness & managementBusiness communication & presentationBusinessBusiness & managementManagement & management techniquesManagement of specific areas & people Publisher: Pearson Education Limited Publication Date: 01/07/2014 ISBN-13: 9781292063201  Details: Type: Paperback Format: Books
Availability: Despatched in 2 business days. Login for Quick Checkout Add to Basket

Emma Ledden is a leading international Presentation and Communication Skills specialist, working with private and public organisations as well as individual business leaders. During her career to date she has done it all - MTV VJ, BBC TV presenter, radio host, business woman and most recently author of The Presentation Book. Reviews from Emma's business partners "Emma's training, advice and overall support has had an immediate impact on my effectiveness as a consultant Following my first half day workshop with Emma I was able to successfully land a significant assignment with a new strategic client" Robert Freese -Senior Manager, Deloitte.

More books by Emma Ledden

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Second Class Available free for ALL orders. No charge for each additional book. 3-7 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Growing Weeders Into Leaders:...
(Paperback)
Jeff McManus
 
 
£13.95
 

Currently out of stock

Match The Age To Keep Them Engaged:...
(Paperback)
Deepak Malhotra
 
 
£9.99
 

Currently out of stock

The Emerging Industrial Relations of...
(Hardback)
William Brown; Chang Kai
 
 
£85.00
 

Currently out of stock

The Salesperson's Secret Code: The...
(Hardback)
Ian Mills; Mark Ridley; Ben Laker; ...
 
 
£14.99
 
Latest Blog
ZED Books: The role of the independent publisher in a content-obsessed world
18/08/2017

Indie publisher ZED Books have a radical approach to their books and their company structure. Here, they talk to us about the role independent publishers can play in a world of ever expanding (and less than reliable) information sources.

Blog - J R Wallis on Monsters as Metaphors
16/08/2017

J R Wallis questions the conventional view of monsters as metaphors for the worries we have about the state of the world around us.

#FoylesFive: Creative Women
14/08/2017

Meg from the Web Team tells us why she loves to learn about creative, dynamic women.

View all Blog Entries
Twitter
Show/Hide Tweets
© W&G Foyle Ltd