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The Listening Leader: Powerful New Strategies for Becoming an Influential Communicator

The Listening Leader: Powerful New Strategies for Becoming an Influential Communicator (Hardback)

£50.00
Printed to order. Despatched in 2-3 weeks.
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Synopsis

In today's complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether-stifling creativity, dampening morale, and even threatening achievement of basic goals. Harris's book is about improving communication by focusing on listening, and, in the process, developing more effective leadership skills throughout the organization. It explores ways in which managers and employees alike can elevate listening to the level of influence-to maximize conversational value and relationships through response and feedback. The Listening Leader integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, Harris provides readers with the tools to engage in much more productive dialogue with colleagues, supervisors, employees, and customers, as well as within relationships beyond work.

The Listening Leader demonstrates that turning listening from a passive, compliant activity into an active, influential one contributes to more dynamic, trusting, collaborative, candid-and profitable-relationships through which everyone benefits.

BusinessBusiness & managementBusiness communication & presentation Publisher: ABC-CLIO Publication Date: 01/04/2006 ISBN-13: 9780275989835  Details: Type: Hardback Format: Books
Availability: Printed to order. Despatched in 2-3 weeks.  

Richard M. Harris is President and Founder of Richard M. Harris Associates, a consulting firm specializing in business communication. He has presented management communication and leadership training programs to a wide variety of Fortune 500 and mid-sized companies, and speaks to professional and industry associations around the country. His articles on effective communication have appeared in such publications as Training and Development, Corporate Meetings & Incentives, Language Sciences, and Financial Executive.

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Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Second Class Available free for ALL orders. No charge for each additional book. 3-7 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

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