Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
The Origins of Ethical Failures: Lessons for Leaders

The Origins of Ethical Failures: Lessons for Leaders (Hardback)

Despatched in 2 business days.
Order now for Free delivery in the UK or choose Express Delivery to receive in 2 business days.
More on delivery...


In 2001, as a young university graduate, Dennis Gentilin became a member of a FX trading desk at one of Australia's largest banks, the National Australia Bank. In the years that followed the desk became involved in a trading scandal that resulted in the resignation of the chairman and CEO, the upheaval of the board of directors, significant financial loss, and incalculable reputational damage. It was in this environment that the true meaning of business ethics was revealed to Gentilin. In this ground breaking book, Gentilin draws on both his personal experience and the emerging literature in the various disciplines of psychology to provide a very unique insight into the origins of ethical failures. The intellectual depth Gentilin provides coupled with his real life reflections make this book a must read for senior leaders, regulators, consultants, students and practitioners. Amongst other things, the book highlights the shortcomings associated with the traditional approaches used to explain and address ethical failures and illustrates how easily we can all, individuals and organisations alike, be complicit to unethical conduct.

More importantly, it provides lessons and guidance to all leaders who aspire to build institutions that are more resilient to ethical failure.

Dennis Gentilin is a financial services professional who has been employed in the banking industry for over 15 years. His first ten years were spent working in a variety of roles in financial markets, and more recently he worked within corporate strategy. Without question Dennis's defining career moment was his association with the FX trading scandal that rocked the National Australia Bank (NAB) in 2004. Although he was publicly named as a "whistleblower" in that incident, he has been reluctant to allow this label to define him (for better or worse) and become central to his identity. This being said, it goes without saying that this experience profoundly shaped Dennis and his view of the world. What's more, his inquisitive nature and capacity for deep thought means that he reflected on the incident like very few would, allowing him to develop a very unique perspective on business ethics. It is only recently that Dennis felt compelled to share his insights. The result is this very unique business book that combines a memoir on a real life experience with a meditation on our flawed humanity. Within these pages, Dennis has managed to salvage, like very few could, the lessons associated with an ethical failure. Dennis's primary motivation for writing The Origins of Ethical Failures is to educate. He hopes that the lessons herein will be valuable to all leaders, and illustrate the central role they play in creating institutions that are more resilient to unethical conduct. But in addition, Dennis hopes the book will play a role in continuing the push we have seen in recent times that looks to make ethics a key priority in the business world. As he himself says, the costs associated with failing to do this are too great: "Ethical failures produce no winners. The victims are not just those found guilty of engaging in illegal or unethical conduct. Community and customers lose faith in a brand they once believed in, shareholders suffer considerable losses, and employees are left to deal with the drawn out consequences associated with loss of trust and greater scrutiny. Ultimately, society at large carries the cost." Dennis lives in Melbourne, Australia with his wife Kate and daughters Amelia and Charlotte.

More books by Dennis Gentilin

Leave Review


Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

On Course: Become a Great Leader & Soar!
Ken Pasch

Currently out of stock

The Game Changer
Chicke Fitzgerald

Currently out of stock

The Guiding Purpose Strategy
Markus Kramer

Currently out of stock

The Guiding Purpose Strategy
Markus Kramer

Currently out of stock

Latest Blog
#FoylesFive: Book Friday

Today's the day known as Black Friday, or Book Friday as we like to call it! To celebrate we wanted to give you money off our favourite books!

#FoylesFive: Buddhism & Meditation

Stressed? Carmelo from our Charing Cross Road flagship shop has just the thing.

The Satisfaction of a Good Puzzle

Alex Bellos extols the virtues of the puzzle, especially those from the great puzzle masters of Japan, and selects some of his favourite puzzle books.

View all Blog Entries
Show/Hide Tweets
© W&G Foyle Ltd