Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
A Citizen's Guide to Public Administration: The History and Politics of Managing Public Affairs

A Citizen's Guide to Public Administration: The History and Politics of Managing Public Affairs (Paperback)

To Order. Estimated despatch in 1-3 weeks.
Email me when back in stock


What is public administration and what does it do? Though government bureaucracy is much maligned, could the modern state exist without it? Why is public administration and bureaucracy so misunderstood? By invoking enduring ideas about representation and democracy, Anthony Bertelli sheds light on these ellusive questions in a concise but nuanced narrative that relates the history of the modern bureaucratic state to contemporary efforts to treat government more like a business. The idea of a principal-agent relationship is the book's guiding theme to help readers understand the ongoing debates about how best to manage public affairs in a democracy. Bertelli begins by explaining how a principal-agent relationship can describe the democratic connection between citizens and administrators through their elected representatives. He then confronts the question of efficiency by considering the experience of the New Public Management movement, which focused on introducing incentives and market competition into public management, in the United States and internationally.

The book next turns to the political sport of big-government-bureaucracy-bashing and how it misinterprets modern public governance structures, explaining the latter as the essay progresses. The book concludes with a discussion of how contemporary public administration scholars and public intellectuals do not do an effective job of countering such arguments and how this was quite different in the work their counterparts before World War II. Public administration, Bertelli argues, has lost its pragmatism in the face of political attacks.

History & PoliticsHistory: specific events & topicsSocial & cultural historyHistory & PoliticsPolitics & governmentPublic administrationHistory & PoliticsRegional & national historyHistory of the Americas Publisher: Taylor & Francis Ltd Publication Date: 01/07/2017 ISBN-13: 9780415528948  Details: Type: Paperback Format: Books
Availability: To Order. Estimated despatch in 1-3 weeks.  

Anthony Bertelli holds the C.C. Crawford Chair in Management and Performance in the School of Policy, Planning, and Development at the University of Southern California. His research interests converge on the role of political institutions in shaping public policy outcomes and organizational structures. His work has appeared in a variety of scholarly journals including the British Journal of Political Science, Journal of Politics, Journal of Public Administration Research and Theory, Journal of Theoretical Politics, Political Studies, Public Administration Review, and Public Choice.

More books by Anthony Bertelli

Leave Review


Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Baking Emily Dickinson's Black Cake
Emilie Hardman; Heather Cole
Contested Loyalty: Debates over...
Robert M. Sandow; Gary W. Gallagher;...
Our Country: Northern Evangelicals ...
Grant Brodrecht
Bush and Cheney: How They Ruined...
David Ray Griffin
Latest Blog
Folklore of the Yorkshire Moors

Read an Extract from Wendy Mitchell's Somebody I Used to Know

Read an extract from Wendy Mitchell's Somebody I Used to Know, her memoir about living with dementia.

Where are you really from? An extract from Brit(ish): On Race, Identity and Belonging by Afua Hirsch

Read an extract from Afua Hirsch's book Brit(ish): On Race, Identity and Belonging

View all Blog Entries
Show/Hide Tweets
© W&G Foyle Ltd