Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Growing the Productivity of Government Services

Growing the Productivity of Government Services (Paperback)

£27.00
To Order. Estimated despatch in 1-3 weeks.
Email me when back in stock

Synopsis

Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn.



With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.

BusinessFinance & accountingFinancePublic financeBusinessIndustry & industrial studiesCivil service & public sectorHistory & PoliticsPolitics & governmentPublic administration Publisher: Edward Elgar Publishing Ltd Publication Date: 31/01/2013 ISBN-13: 9781781956106  Details: Type: Paperback Format: Books
Availability: To Order. Estimated despatch in 1-3 weeks.  

Patrick Dunleavy, London School of Economics and Political Science, UK and Leandro Carrera, Pensions Policy Institute, King's College, UK

More books by Patrick Dunleavy

More books by Leandro Carrera

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

The Oxford Handbook of Sovereign...
(Hardback)
Douglas J. Cumming; Geoffrey Wood;...
 
 
£110.00
 
Tax Planning 2017/18
(Paperback)
Mark McLaughlin
 
 
£140.00
 
ACCA F6 Taxation FA2017: Study Text
(Paperback)
BPP Learning Media
 
 
£35.00
 
ACCA P6 Advanced Taxation FA2017:...
(Paperback)
BPP Learning Media
 
 
£35.00
 
Latest Blog
#FoylesFive: Swap Snowflakes for Stardust
17/11/2017

Swap snowflakes for stardust this Christmas with some recommends that are out of this world, from Jamie-Lee from our Birmingham branch.

Read an extract of The Book of the Year
15/11/2017

Behold The Book of the Year, by the “No Such Thing As A Fish” podcasters a.k.a the QI Elves. The book is a surreal, silly and wonderful compendium of irreverent and topical facts that show 2017 in a unique light.

Japan: the Perfect Setting for a Crime Novel
14/11/2017

Nicolas explains why Japan is the perfect backdrop to a crime novel.

View all Blog Entries
Twitter
Show/Hide Tweets
© W&G Foyle Ltd