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Police Talk: A Scenario-Based Communications Workbook for Police Recruits and Officers
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Police Talk: A Scenario-Based Communications Workbook for Police Recruits and Officers (Paperback)

£34.99
Usually despatched within 2 weeks.

Synopsis

For an undergraduate introductory course in law enforcement, or for any course that deals with domestic violence, sensitivity, diversity training, sexual harassment issues, conflict resolution and community policing.











Helping future recruits and law enforcement personnel develop and sharpen the verbal skills that are now so necessary to modern police work, this useful, hands-on text focuses on the challenges faced by today's community police officers, with scenarios and discussion questions that bring the realities of the profession right into the classroom. Offering clear, concise, up-to-date instruction-always practical and often lifesaving-in a wide range of communication skills such as conflict resolution, assertiveness, use of authority, and interviewing, it stresses the critical need for constant and astute professional communication in the field, and shows how to protect public safety while showing sensitivity to victims and citizens with special needs.

Jean Reynolds is a communication specialist and professional writer.

Major Mary Mariani is one of only 35 instructors in domestic violence who have been recognized by the National Association of Women in Policing.

More books by Mary T. Mariani

More books by Debbie J. Goodman

More books by Jean Reynolds

More books by Mary Mariani

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Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

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Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

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