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Innovative Advisory Services in the Virtual World: An Empowerment Perspective

Innovative Advisory Services in the Virtual World: An Empowerment Perspective (Paperback)

£44.99
Printed to order. Despatched in 2-3 weeks.
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Synopsis

How to effectively design and deliver virtual advisory services can be a mystery to many public and private organisations. This study examines the interesting phenomenon of providing virtual advisors to assist users in accomplishing their tasks in the digital world. Based on a thorough analysis of abundant typical applications in various business and government sectors, this book discusses the current status and future trends of virtual advisory services in digital environments. This book also reveals exactly what users expect from such services, and what they hate! It provides thought-provoking guidelines for best practice in the design and provision of virtual advisors on e-portals.

BusinessBusiness & managementE-commerce: business aspectsBusinessBusiness & managementSales & marketingCustomer services Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Publication Date: 15/10/2013 ISBN-13: 9783642411113  Details: Type: Paperback Format: Books
Availability: Printed to order. Despatched in 2-3 weeks.  

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Location 1st Book Each additional book Average Delivery Time
UK Second Class Available free for ALL orders. No charge for each additional book. 3-7 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
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USA / Canada Airmail £7.00 £3.00 4-14 Days
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