Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Management of Corporate Communication: From Interpersonal Contacts to External Affairs

Management of Corporate Communication: From Interpersonal Contacts to External Affairs (Paperback)

£30.99
Printed to order. Despatched in 2-3 weeks.
Email me when back in stock

Synopsis

Whereas many organizational communication texts address internal communication processes, few consider the efforts that companies expend to communicate with external stakeholders. Likewise, many texts that concentrate on public relations or advertising consider external communication, but fail to give attention to internal communication. Combining both points of view, this text explains how an entire organization operates through enactments of personnel and external stakeholders. Central to this book is a concern for meaning and its influence on the performance of jobs in response to expectations of co-workers and external publics. The concept of narrative is used to explain how individual and organization performance is the expression of personae that are best when enacted jointly -- in varying degrees of coordination -- to satisfy mutual performance expectations. Narrative explains the power of organizational meaning, interpersonal contacts, group performance, stakeholder negotiation, and internal and external organizational zones of meaning -- assumptions that are shared by people who enact an organization through coordinated efforts.

BusinessBusiness & managementBusiness communication & presentationReference & ResearchLibrary & information sciencesInformation theoryReference & ResearchResearch & information: general Publisher: Taylor & Francis Inc Publication Date: 13/07/1994 ISBN-13: 9780805815528  Details: Type: Paperback Format: Books
Availability: Printed to order. Despatched in 2-3 weeks.  

More books by Robert L. Heath

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Influence and Persuasion (HBR...
(Paperback)
Harvard Business Review
 
 
£9.99
 
Integrated Advertising, Promotion, ...
(Books & other media combined)
Kenneth E. Clow; Donald E. Baack
 
 
£67.00
 

Currently out of stock

Business Blog Panner Journal -...
(Paperback)
Kaylee Berry
 
 
£13.95
 

Currently out of stock

Latest Blog
#FoylesFive: Foreign Languages Part One
08/12/2017

Our knowledgeable and fabulous Languages Department have put together a great selection of books, to help share the magic of reading in every language. First up we have books in Italian, Portugese and Swedish.

Crime, Responsibility and Morality: The Impact of Siberian Exile on Fyodor Dostoevsky
08/12/2017

Daniel describes how Siberian exile was the great writer Fyodor Dostoevsky’s foundational experience as an author and thinker.

#FoylesFive: Classical Languages
07/12/2017

The team from our Languages Department pick a selection of titles on language and its historical and contemporary importance.

View all Blog Entries
Twitter
Show/Hide Tweets
© W&G Foyle Ltd