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Our shops are all closed, but you can still collect orders at a few of them—and of course order online for home delivery.

All of our shops are currently closed for lockdown, but will reopen from Wednesday 2nd December. Click here for more information about reopening.


Order collection during lockdown

At present three of our shops are offering order collection during lockdown: our flagship London Charing Cross Road shop and our shop in Westfield Stratford through the whole week, and our Bristol Cabot Circus shop from Tuesday to Saturday.

Read on to find out more about how this works.

Please do not make the journey to collect your order until you’ve received confirmation that it is ready to collect.

For shop collection hours, contact details and more visit our Shop finder.


Click & Collect

You can order online for Click & Collect in any of these shops, in as little as two hours where available. Just choose Click & Collect on the item’s page and we’ll ask for some details—including a telephone number, which we’ll ring to take payment in advance. Then all you have to do is stop by and pick up your purchase.


Deliver to store

If we don’t already have an item in stock, you can still have it delivered to one of our collection-only shops during lockdown—just select the shop as a delivery destination during checkout.


Instore customer order

You can also call our lockdown collection shops on the good old-fashioned telephone to place orders for collection or despatch—and of course ask for recommendations!


Existing orders and Pre-orders

If you already ordered something to collect instore before lockdown was announced, fear not; if it’s in one of our shops offering collection, you can either stop by during collection hours or give them a call to have it posted out.

If you ordered anything to a shop that’s not offering collection during lockdown, and we haven’t already been in touch, just contact our customer services team for assistance.

Please do not make the journey to collect your order until you’ve received confirmation that it is ready to collect.

For shop collection hours, contact details and more visit our Shop finder.


Buy online for delivery or collection

We’ve all learned a lot from the lockdown earlier this year—and, while it was a hard time for everyone, it was fantastic to see our customers’ support of bookshops and how important they are in our lives.

So, while our shops are closed for browsing, our website is here to help you stock up on all your lockdown reading needs, as well as helping you find the perfect gift this Christmas. We’re going to keep updating our site with all our recommended reads and gift ideas all the way through to our shops reopening (and then some!)—so here are a few quick links to get you started:

If you’re looking for a knockout Christmas present, our Christmas gifting guide is here to help—and don’t forget you can also buy Signed Copies, Foyles Gift Cards and A Year of Books, our twelve-month book subscription service, online.

Head over to our New on our shelves page for an updated selection of our recommended new releases, and sign up to our newsletter to treat your inbox to our curated shot of bookish awesomeness (plus recommendations and offers). And you can also stay connected by following us on Twitter, Facebook and/or Instagram for more.

Our teams are working hard to pick, pack and despatch online orders as promptly as possible. To ensure social distancing, our warehouse is operating with additional safeguards in place to protect employees at this time. As we share our warehouse with other booksellers in the Waterstones group, your order may not arrive in Foyles packaging.

Latest UK Delivery Estimates

  • Free delivery UK Standard Delivery on Orders Over £25 (2nd Class) - 3-5 workings days
  • 1st Class (£3.99) - 1-2 working days
  • 2nd Class (£2.99) - 3-5 working days

However, these are only estimates, and should be added to despatch times listed on the item page, and deliveries could face subsequent delays once they have shipped from our warehouse. 

Keep safe and share kindness wherever you can.

Yours bookishly,

Everyone at Foyles


(last updated Friday 20th November, 10am)

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