Delivering Happiness

Delivering Happiness: A Path to Profits, Passion and Purpose

Non-Fiction, Business, Finance & Law, Business Reference, Education
Paperback Published on: 24/05/2012
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Synopsis

- Pay brand-new employees $2,000 to quit
- Make customer service the responsibility of the entire company-not just a department
- Focus on company culture as the #1 priority
- Apply research from the science of happiness to running a business
- Help employees grow-both personally and professionally
- Seek to change the world
- Oh, and make money too . . .

Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

#1 New York Times and Wall Street Journal bestseller

  • Publisher: Little, Brown & Company
  • ISBN: 9781455508907
  • Number of pages: 304
  • Weight: 161g
  • Dimensions: 170 x 106 x 22 mm

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