Hotel and Hospitality English

Hotel and Hospitality English: A1-A2

Non-Fiction, Languages & Reference, Dictionaries & Reference, Learning to Drive
Published on: 05/01/2012
Please note, this item can only be delivered to a UK address. Find out more
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This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

  • 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
  • 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
  • The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
  • The online audio provides valuable listening practice to accompany each unit.

  • Publisher: HarperCollins Publishers
  • ISBN: 9780007431984
  • Number of pages: 160
  • Weight: 380g
  • Dimensions: 148 x 210 x 9 mm

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