Rethinking Public Service Delivery

Rethinking Public Service Delivery: Managing with External Providers

Hardback Published on: 25/06/2012
£140
Free UK delivery on orders over £25
Online orders are coming soon, please use Click & Collect or visit us in shop today.
Make and edit your lists in your account
No stock available in any shop.

Synopsis

Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award

Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.

  • Publisher: Bloomsbury Publishing PLC
  • ISBN: 9780230237940
  • Number of pages: 328
  • Weight: 531g
  • Dimensions: 216 x 138 mm