What People Want

What People Want: A Manager's Guide to Building Relationships That Work

Paperback Published on: 16/06/2011
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What People Want reveals the truth about what it takes to build employee-manager relationships that matter—both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today’s workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building trust, creating a respectful environment, being sensitive to others, setting the right tone, and developing the kinds of relationships that result in lower turnover, higher productivity, and greater employee satisfaction.

  • Publisher: John Murray Press
  • ISBN: 9781857885750
  • Number of pages: 264
  • Weight: 446g
  • Dimensions: 229 x 163 x 17 mm

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