Leaving reviews

We welcome book reviews to Foyles.co.uk. Not only are these incredibly useful for other customers, but they are valuable to us too, providing a real insight toward how readers are responding to the books we sell.

How to leave reviews on our website

  1. Sign in to Foyles.co.uk If you are yet to create an account, you can do so here.
  2. Search for the page of the book you would like to review. If it's one you've already purchased, visit your Orders page, where you'll be able to click on the book’s jacket and through to its product description page.
  3. Under the product description, you will see the link ‘Write your review’. You will then be presented with fields to add your review title, the review itself and a star rating (out of five). You can also recommend up to ten other books. Click on ‘Post Review’ and you are done!
    If you have completed your view in another format (i.e. Microsoft Word), it is often best to initially copy and paste your review to Notepad (or TextEdit on a Mac) and then copy and paste to our site – this removes any formatting and helps prevent characters from corrupting. For further information on posting reviews, please visit our review guidelines. Please be aware that reviews will not always appear immediately on our site and can take up to 24 hours to go live: this can extend to 48 hours over weekends.

Your name will appear next to any reviews you post with us. If you would prefer to use an alias, please visit 'Your Profile' in the Account section, where you can save a display name.

Guidelines for posting reviews

Do:

Point out 'why' you liked or disliked it - go into detail. Avoid clichés and write plainly. Pick your review title carefully - it's the first thing people will see, so make it good. Be honest. Tell the reader if you received the book for free in exchange for a review.

Don't:

Use obscenities, prejudiced language or terms of abuse. Reveal personal details. Review the service you've received from Foyles - we love to read nice things, but this is a book review! Post any information likely to change. For example: price or promotional information. Post web addresses, emails or phone numbers. Give away plot twists or endings - spoilers!

Any questions? Just contact our Customer Support Team on [email protected].


Terms and Conditions for online contributions

Foyles may ask you to submit your own material, whether recommendations, contributions or otherwise, for use or display on any part of Foyles.co.uk, or any other website identified by Foyles for any purpose, whether editorial, commercial or other.
The material you submit may include photographs, text, video or audio.
If you submit material you must allow Foyles to use that material as it sees fit, without any obligation to recompense you, on any media and in any territory.
Any material submitted may be moderated, edited and/or removed, and you grant Foyles the right to do so as it sees fit and for any purposes.
You confirm that any material you submit is your own work, does not infringe anyone else's rights and is not defamatory. You also confirm that any submission is made in a personal capacity, and not in furtherance of your business aims, unless it is clearly stated so to be.
You also confirm that you are over the age of 16, or if not, that you have the permission of your parent or guardian to submit materials to Foyles. We will usually place your name alongside any materials you submit and you give us the right to do so.
You acknowledge that Foyles is a commercial organisation, and you grant to Foyles the right to use any material you submit for its commercial purposes.
Foyles may share any material you submit with any third party. For the purposes of this paragraph, in respect of any materials you submit, you agree to grant a licence for all purposes, for 50 (fifty) years, to Foyles.

Any copyright in your contribution will remain with you and unless we agree to the contrary, and subject to the licence referred to above, you can continue to use the material you submit to Foyles.

We may allow, or encourage you to share any material you submit on other websites, including social media sites. In so doing, you do so entirely at your own risk, and you agree to indemnify Foyles for any loss it sustains as a result.

Any material submitted, and any personal information conveyed to us is also subject to our Privacy Policy and Cookie Policy.

You must not submit any material if you do not agree with these provisions.