Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Crisis Communication: Theory and Practice
Foyalty 485

Crisis Communication: Theory and Practice (Hardback)

£160.00
Currently unavailable to order online.
Email me when back in stock

Synopsis

Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization's reputation in the eyes of both the public and the members of the organization.











The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by:



























Providing a theoretical framework for understanding crisis communication















Examining the recommendations of academics and practitioners















Reviewing cases that required efficient communication during crises















Describing the steps and stages for crisis communication planning





















Crisis Communication is a highly readable blend of theory and practice that provides students with a solid foundation for effective crisis communication.

BusinessBusiness & managementBusiness communication & presentationBusinessBusiness & managementCorporate governance & responsibilitiesBoards & directors: role & responsibilitiesBusinessBusiness & managementSales & marketingPublic relationsPhilosophy, Psychology & Social SciencesInterdisciplinary studiesCommunication studies Publisher: Taylor & Francis Ltd Publication Date: 15/03/2010 ISBN-13: 9780765620514  Details: Type: Hardback Format: Books
Availability: Currently unavailable to order online.  

More books by Alan Jay Zaremba

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Click and Collect is available for all our shops; collection times will vary depending on availability of items. Individual despatch times for each item will be given at checkout.

Special delivery items

A Year of Books Subscription Packages 

Delivery is free for the UK. Western Europe costs £60 for each 12 month subscription package purchased. For the Rest of the World the cost is £100 for each package purchased. All delivery costs are charged in advance at time of purchase. For more information please visit the A Year of Books page.

Animator's Survival Kit

For delivery charges for the Animator's Survival Kit please click here.

 

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Corporate Governance
(Paperback)
Christine Mallin
 
 
£39.99
 
More Women on Boards: An ...
(Paperback)
Lynne E. Devnew; Marlene Janzem Le...
 
 
£49.50
 
Board Level Employee Representation ...
(Paperback)
Jeremy Waddington; Aline Conchon
 
 
£36.99
 
Elements in Corporate Governance:...
(Paperback)
Morten Huse
 
 
£15.00
 
© W&G Foyle Ltd
Foyles uses cookies to help ensure your experience on our site is the best possible. Click here if you’d like to find out more about the types of cookies we use.
Accept and Close