Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Demystifying ISO 9001: Demystifying ISO 9001 2000 Version
Foyalty 121

Demystifying ISO 9001: Demystifying ISO 9001 2000 Version (Paperback)

Currently unavailable to order online.
Email me when back in stock


Get ISO 9001:2000 certified/recertified fast! Practical, usable techniques-proven in over 20 countries! *Achieve ISO 9001:2000 certification or transition from ISO 9001:1994-quickly, efficiently, and cost-effectively! *Proven Information Mapping method streamlines the entire certification process *Includes breakthrough solutions for creating and managing documentation - the #1 cause of audit failure *The best-selling ISO 9001 certification guide-totally revised for ISO 9001:2000 The new ISO 9001:2000 standard can transform quality into a powerful business advantage-but it presents major challenges for companies seeking certification, and for more than 340,000 companies who must transition under the new requirements. Now, there's an easy-to-understand, easy-to-use book for everyone involved with ISO 9001:2000 certification or recertification. Demystifying ISO 9001:2000 draws upon proven Information Mapping techniques to streamline every certification task, enhance business value, and dramatically reduce the risk of failure.Coverage includes: *Understanding the key changes in ISO 9001 certification-including ISO 9001:2000's unprecedented focus on process *Meeting ISO 9001:2000's new management responsibility requirements *Addressing resource management and product realization requirements *Defining measurable objectives and permissible exclusions *Corrective action *Understanding the ISO 9001:2000 transition process Drawing on seminars taught in over twenty countries, Demystifying ISO 9001:2000 introduces breakthrough solutions for developing and managing documentation-tasks that represent 41 percent of all time invested in certification, and accounts for 47 percent of all audit failures.

If you want to gain ISO 9001:2000 certification quickly and cost-effectively-and achieve the business goals you've set for it-you won't find a more valuable guide.

GERARD W. PARADIS is Senior Consultant and Trainer for Information Mapping, Inc., a worldwide leader in helping organizations improving quality system documentation. He co-authored the first edition of Demystifying ISO 9001 (Prentice Hall PTR). JOHN R. TRUBIANO holds the titles of Senior Management Consultant, RAB Certified Lead Author, IQA/IRCA Registered Lead Auditor, and American Society for Quality (ASQ) Certified Quality Engineer, Manufacturing and Management. A senior member of ASQ, he has over thirty years of experience in Quality Assurance Engineering and Management.

More books by Gerard W. Paradis

More books by John R. Trubiano

Leave Review


Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Click and Collect is available for all our shops; collection times will vary depending on availability of items. Individual despatch times for each item will be given at checkout.

Special delivery items

A Year of Books Subscription Packages 

Delivery is free for the UK. Western Europe costs £60 for each 12 month subscription package purchased. For the Rest of the World the cost is £100 for each package purchased. All delivery costs are charged in advance at time of purchase. For more information please visit the A Year of Books page.

Animator's Survival Kit

For delivery charges for the Animator's Survival Kit please click here.


Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Advanced Product Quality Planning: ...
D. H. Stamatis
Mechanics of Project Management: Nuts...
Adedeji B. Badiru; S. Abidemi Badiru;...
Statistical Process Control
John Oakland; Robert James Oakland
The V-Model of Service Quality: An...
Grafton Whyte
© W&G Foyle Ltd
Foyles uses cookies to help ensure your experience on our site is the best possible. Click here if you’d like to find out more about the types of cookies we use.
Accept and Close