Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Do You Give a Cold Shower or a Warm Bubble Bath?
Foyalty 41

Do You Give a Cold Shower or a Warm Bubble Bath? (Paperback)

Printed to order. Despatched in 2-3 weeks.
Email me when back in stock


What's the emotional experience from doing business with you? Are there a bunch of cheerful fuzzies added in to make the event warm and enjoyable? Or do you serve cold professionalism because you think clients are only interested in a job done properly?

If customers need mittens to buy from you, you're losing revenues! Adding warm niceties to your customer experience will not only help you stand out definitively from your competition, it will dramatically increase sales. That low-cost marketing strategy along with many others you won't learn in business courses are why you don't want to miss out on this book. All the concepts here show you how to successfully increase business without spending more than your revenues for advertising. Many suggestions are as easy as changing your customer dynamic into a warm bubble bath. Try all of them -- you'll like the results much better than a cold shower.

BusinessBusiness & managementSales & marketing Publisher: Publication Date: 10/01/2006 ISBN-13: 9781411662414  Details: Type: Paperback Format: Books
Availability: Printed to order. Despatched in 2-3 weeks.  

More books by Leon Frank

Leave Review


Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Dynamics of Media Writing: Adapt and...
Vincent F. Filak
Portfolio Building Activities in...
Karen Freberg
© W&G Foyle Ltd
Foyles uses cookies to help ensure your experience on our site is the best possible. Click here if you’d like to find out more about the types of cookies we use.
Accept and Close