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Document Delivery Services: Contrasting Views
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Document Delivery Services: Contrasting Views (Hardback)

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Synopsis

Design and maintain document delivery services that are ideal for academic patrons!



In Document Delivery Services: Contrasting Views, you'll visit four university library systems to discover the considerations and challenges each library faced in bringing document delivery to its clientele. This book examines the questions about document delivery that are most pressing in the profession of library science. Despite their own unique experiences, you'll find common practices among all four including planning, implementation of service, and evaluation of either user satisfaction and/or vendor performance.



This book reviews the planning and process of implementing document delivery in:



Miami University

University of Colorado at Denver

University of Montana at Missoula

Purdue University Libraries



Document Delivery Services: Contrasting Views addresses the paradigm of access versus acquisition and shows you how document delivery can be more integral in the library right alongside full-text databases, Internet access, and reference services. This book focuses on the issues that develop specifically in academic libraries, such as the "invisible" user majority of undergraduate students when considering budget issues and collection development. This book also explores the dynamic relationship between faculty and library administration that can impact events such as serials cancellations, alternative access to materials, and the reorganization of libraries to incorporate enhanced services to users.



You'll find useful information and proven methods concerning these topics:



re-engineering library services

restructuring a traditional Interlibrary Loan Department into an Information Delivery/Interlibrary Loan Department (ID/ILL)

criteria for document delivery vendor selection

delivering electronic tables of contents and search strategy outputs to faculty desktops

document delivery in academic fee-based information services



With Document Delivery Services: Contrasting Views, document delivery becomes more than a simple acquisitions tool or a necessary service; instead it is an enhanced access service that lends greater perspective to library staff and users alike. This handy volume will help expand the role of document delivery services in your own library setting.

BusinessBusiness & managementBusinessIndustry & industrial studiesMedia, information & communication industriesPostal & telecommunications industriesEducationEducation TheoryEducation: care & counselling of studentsExclusions / dropping out of schoolEducationEducation TheoryEducation: care & counselling of studentsTruancy & anti-truancy strategiesEducationEducation TheorySchoolsFaith or Religious SchoolsEducationEducation TheorySchoolsIndependent schools, private educationReference & ResearchEncyclopaedias & reference worksAutomation of library & information processesReference & ResearchLibrary & information sciencesInformation theoryCybernetics & systems theoryReference & ResearchLibrary & information sciencesLibrary & information servicesCirculation services & interlibrary loansReference & ResearchLibrary & information sciencesLibrary & information servicesCommunity & outreach servicesReference & ResearchLibrary & information sciencesLibrary & information servicesReference servicesReference & ResearchLibrary & information sciencesStorage, maintenance & preservation of collectionsReference & ResearchMuseums & museologyData analysis: generalReference & ResearchResearch & information: generalCoding theory & cryptologyReference & ResearchResearch & information: generalDecision theory: general Publisher: Taylor & Francis Inc Publication Date: 04/06/1999 ISBN-13: 9780789005403  Details: Type: Hardback Format: Books
Availability: Currently unavailable to order online.  

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