Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Help, Mijn Klant Betaalt Niet
Foyalty 39

Help, Mijn Klant Betaalt Niet (Paperback)

£12.95
Usually despatched within 3 weeks.

Synopsis

Basisbeginselen van facturering/incasso. Aanmanen is nooit leuk, maar als u lekker in uw vel zit, stevig in uw schoenen staat, en de juiste gesprekstechnieken bezit, helpt dit om deze trajecten wat gemakkelijker te maken voor u. Dit boekje is er dan ook op gericht om zonder hoogdravende taal, praktijkgericht informatie te verschaffen over factureren, incasso, en het voeren van moeilijke gesprekken. Tevens is er aandacht voor aanverwante zaken, zoals het belang van leveringsvoorwaarden en goede offertes en overeenkomsten. Klantvriendelijk kunnen omgaan met bezwaren en klachten zorgt voor een positieve oplossing voor beide partijen, en behoud van de goede relatie met uw klant. U wilt immers dat deze klant terug komt voor herhalingsaankopen. Het incassotraject dient dus met enige voorzichtigheid maar wel krachtdadig te worden ingegaan en afgerond.

BusinessBusiness & managementBusinessEconomics Publisher: Lulu.com Publication Date: 07/02/2007 ISBN-13: 9781847287212  Details: Type: Paperback Format: Books
Availability: Usually despatched within 3 weeks. Add to Basket

More books by Josee G.M.L. Berg

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.
 

Location 1st Book Each additional book Average Delivery Time
Free UK Standard Delivery on Orders Over £20 (2nd Class)     3-5 Days
UK Standard Delivery (2nd Class) £2.75 £0.00 3-5 Days
UK 1st Class Delivery £3.75 £0.00 1-2 Days
Click and Collect / 
Delivery to a Foyles Bookshop
Free Free From 2 hours - Individual item delivery times given at checkout
UK Courier £7.95 £0.00 1 Working Day
Western Europe**Airmail £9.00 £1.00 7-8 Days
Rest of World Airmail £12.50 £1.00 7-10 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Click and Collect is available for all our shops; collection times will vary depending on availability of items. Individual despatch times for each item will be given at checkout.

Delivery Help & FAQs
 

A Year of Books Subscription Packages 

Delivery is free for the UK. Western Europe costs £60 for each 12 month subscription package purchased. For the Rest of the World the cost is £100 for each package purchased. All delivery costs are charged in advance at time of purchase. For more information please visit the A Year of Books page.
 

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

How Language Informs Mathematics:...
(Paperback)
Dirk Damsma
 
 
£19.99
 
Economic Diversification in Nigeria:...
(Hardback)
Zainab Usman
 
 
£65.00
 
Why Doesn't Microfinance Work?: The...
(Hardback)
Milford Bateman
 
 
£70.00
 
Why Doesn't Microfinance Work?: The...
(Paperback)
Milford Bateman
 
 
£18.99
 
© W&G Foyle Ltd
Foyles uses cookies to help ensure your experience on our site is the best possible. Click here if you’d like to find out more about the types of cookies we use.
Accept and Close