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Knowledge Management Strategy and Technology
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Knowledge Management Strategy and Technology (Hardback)

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This resource provides a thorough, up-to-date understanding of knowledge management (KM) and details the techniques needed to identify, manage, control the flow, store, and share access to information. Utilizing real-world case studies and in-depth discussions, the book is designed to help the reader develop a strategy for implementing programs to take advantage of the power of knowledge, create systems to make knowledge readily available throughout an organization, and prepare directory systems that provide a source for locating and interacting with knowledge workers and automating the sharing of knowledge. From leveraging intangible knowledge assets, enterprise data warehousing, and data quality, to the three-level model for managing knowledge, the network economy, and groupware tools, the authors cover critical KM topics and show how knowledge management is a key strategic tool. Moreover, the book shows how to formulate an effective knowledge management policy that addresses technological, organizational and process elements.

BusinessBusiness & managementManagement & management techniques Publisher: Artech House Publishers Publication Date: 30/11/2001 ISBN-13: 9781580531054  Details: Type: Hardback Format: Books
Availability: Printed to order. Despatched in 2-3 weeks.  

Richard F. Bellaver is an associate director at the Center for Information and Communication Science, Ball State University. He holds a B.S. in industrial economics from Purdue University and an M.B.A. from Michigan State University. John M. Lusa is a visiting associate professor at the Center for Information and Communication Science, Ball State University and managing director and principal at International Communications. He holds a B.S.J. from Ohio University and an M.B.A. from the University of Dayton.

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