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Value Stream Maps from the Customer Perspective
Foyalty 78

Value Stream Maps from the Customer Perspective (Paperback)

£25.99
Awaiting publication

Synopsis

This book provides practical guidance on how to develop Customer Viewpoint Maps. It provides examples of customer viewpoint maps, offers guidelines for working with customers to develop the map, and shows how the results interface with the traditional value stream map for the process. Helping readers leverage the investment their companies have already made in their value stream maps, the text supplies a fresh perspective on how to improve processes. The author illustrates the connections between the various processes that, until now, have been managed separately.

BusinessBusiness & managementManagement & management techniquesManagement of specific areas & peopleBusinessBusiness & managementManagement & management techniquesQuality Assurance & Total Quality ManagementBusinessIndustry & industrial studiesManufacturing industriesAviation manufacturing industryBusinessIndustry & industrial studiesManufacturing industriesChemical industriesBusinessIndustry & industrial studiesManufacturing industriesFood manufacturing & related industriesBusinessIndustry & industrial studiesManufacturing industriesHi-tech manufacturing industriesBusinessIndustry & industrial studiesManufacturing industriesPharmaceutical industriesBusinessIndustry & industrial studiesManufacturing industriesShipbuilding industryTechnicalIndustrial chemistry & manufacturing technologiesLeather & fur technologyTechnicalIndustrial chemistry & manufacturing technologiesOther manufacturing technologiesClothing & footware manufactureTechnicalIndustrial chemistry & manufacturing technologiesOther manufacturing technologiesFurniture & furnishings manufactureTechnicalIndustrial chemistry & manufacturing technologiesOther manufacturing technologiesHousehold appliances manufactureTechnicalIndustrial chemistry & manufacturing technologiesOther manufacturing technologiesPrecision instruments manufactureTechnicalIndustrial chemistry & manufacturing technologiesOther manufacturing technologiesPrinting & reprographic technologyTechnicalIndustrial chemistry & manufacturing technologiesPulp & paper technologyTechnicalIndustrial chemistry & manufacturing technologiesTextile & fibre technologyTechnicalIndustrial chemistry & manufacturing technologiesTimber & wood processingTechnicalMechanical engineering & materialsProduction engineeringComputer aided manufacture or CAM Publisher: Taylor & Francis Inc Publication Date: 15/04/2023 ISBN-13: 9781439880555  Details: Type: Paperback Format: Books
Availability: Awaiting publication Pre-Order

Don Johnston is the CEO of CAS Adaptive Solutions in Titusville, Florida.

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