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Network Analysis and Troubleshooting
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Network Analysis and Troubleshooting (Books & other media combined)

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This comprehensive handbook provides the latest protocol information and troubleshooting strategies to help you keep your network running at peak performance. Network Analysis and Troubleshooting features proven network analysis techniques and experience-based strategies for isolating and solving network problems. This useful guide cuts to the chase by focusing on the most pertinent protocol packet formats you need to know to troubleshoot and optimize networks. Network Analysis and Troubleshooting uses a proven "bottom-up" troubleshooting methodology that examines in detail each network layer--physical, data link, network, transport, session, presentation, and application--revealing the problems and solutions specific to each layer. This book also discusses the role of the protocol analyzer to measure and baseline throughput and latency, identify bottlenecks, and determine server and client response times. Numerous practical tips, diagrams, case studies, and trace file snapshots illustrate important concepts and techniques.You will find essential information on such topics as: *Wiring and cable testing issues *Transmission encoding techniques *Dissecting the IEEE 48-bit MAC address *The impact of different types of broadcast traffic *Operational details and analysis considerations for switches *Ethernet and Token Ring operational details and analysis *The IEEE 802.

2 LLC protocol (explored in full) *Datagrams and routing *IP specifics, including addressing, subnets, and the role of ICMP *IPX operation and analysis *UDP, TCP, SPX, and SPX II protocol analysis *How different protocols find resources via NetBIOS, SAP, and DNS *Logon sequencing for various protocol stacks *DHCP, SMB, NCP, NFS, FTP, HTTP, and NT Browse protocol analysis and troubleshooting *Baselining throughput and latency, including understanding the "latency wedge" 0201433192B04062001

J. Scott Haugdahl is the founder of Net3 Group, Inc. (, a company focused on resources for network analysis, including a Web site, value-added software for users of protocol analyzers, analysis training, and on-site troubleshooting. Mr. Haugdahl's eighteen years of computer networking experience includes troubleshooting networks for numerous Fortune 1000 and government organizations. He has written articles for industry trade publications, including the popular "On The Wire" column, which he coauthored with analysis, insight, and humor for over three years in Network Computing Magazine. Early in his career he developed a popular DOS-based protocol analyzer. Mr. Haugdahl holds a Bachelor of Computer Science degree from the University of Minnesota, Institute of Technology. 0201433192AB04062001

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Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery FREE FREE 3-5 Days
UK First Class £4.50 £1.00 1-2 Days
UK Courier £7.00 £1.00 1-2 Days
Western Europe** Courier £17.00 £3.00 2-3 Days
Western Europe** Airmail £5.00 £1.50 4-14 Days
USA / Canada Courier £20.00 £3.00 2-4 Days
USA / Canada Airmail £7.00 £3.00 4-14 Days
Rest of World Courier £22.50 £3.00 3-6 Days
Rest of World Airmail £8.00 £3.00 7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

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A Year of Books Subscription Packages 

Delivery is free for the UK. Western Europe costs £60 for each 12 month subscription package purchased. For the Rest of the World the cost is £100 for each package purchased. All delivery costs are charged in advance at time of purchase. For more information please visit the A Year of Books page.

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If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

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