Close
Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
Search
Managing America's Small Communities: People, Politics, and Performance
Foyalty 84

Managing America's Small Communities: People, Politics, and Performance (Paperback)

£27.95
Usually despatched within 3 weeks.

Synopsis

In their book, Managing America's Small Communities, David Folz and P. Edward French examine the relevant trends, executive behavior, service quality, and service performance measurement in small communities. The theme is the value added to small communities that evidence professionalism in administration. Professional managers base service strategies on needs rather than demands, emphasize long-term community interests, promote equality, and advance citizen participation. The findings show that city managers are more extensively engaged than mayors in governmental process decisions and help to advance the level of service quality in small communities.

History & PoliticsPolitics & governmentCentral governmentCentral government policiesHistory & PoliticsPolitics & governmentPublic administrationHistory & PoliticsPolitics & governmentRegional government Publisher: Rowman & Littlefield Publication Date: 25/08/2005 ISBN-13: 9780742543393  Details: Type: Paperback Format: Books
Availability: Usually despatched within 3 weeks. Add to Basket

David H. Folz is associate professor of political science and MPA coordinator at the University of Tennessee, Knoxville. He has written dozens of journal articles and conference papers and is the author of Survey Research for Public Administration. P. Edward French is an instructor in the political science department at the University of Tennessee, Knoxville. He is the co-author of Understanding American Government.

More books by David H. Folz

More books by Edward P. French

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery Free Free 3-5 Days
UK First Class £3.75 £0.00 1-2 Days
Delivery to a Foyles Bookshop Free Free From 2 hours
Click and Collect Free Free From 2 hours - Individual item delivery times given at checkout
UK Courier £7.95 £0.00 1 Working Day
Western Europe**Airmail £9.00 £1.00 7-8 Days
Rest of World Airmail £12.50 £1.00 7-10 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Click and Collect is available for all our shops; collection times will vary depending on availability of items. Individual despatch times for each item will be given at checkout.

Special delivery items

A Year of Books Subscription Packages 

Delivery is free for the UK. Western Europe costs £60 for each 12 month subscription package purchased. For the Rest of the World the cost is £100 for each package purchased. All delivery costs are charged in advance at time of purchase. For more information please visit the A Year of Books page.

Animator's Survival Kit

For delivery charges for the Animator's Survival Kit please click here.

 

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

Oecd-Berichte Zur ...
(Paperback)
Oecd
 
 
£36.00
 
The Sex Obsession: Perversity and...
(Hardback)
Janet R. Jakobsen
 
 
£24.99
 
Approaches to Welfare
(Paperback)
Philip Bean; Stewart MacPherson
 
 
£29.99
 
Wages and Employment Policy 1936-1985
(Paperback)
Russell Jones
 
 
£27.99
 
© W&G Foyle Ltd
Foyles uses cookies to help ensure your experience on our site is the best possible. Click here if you’d like to find out more about the types of cookies we use.
Accept and Close