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Conducting the Reference Interview
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Conducting the Reference Interview (Paperback)

£95.95
Despatched in 2 business days.

Synopsis

Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting-including email, text messaging, and social media-as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls,

Reference & ResearchLibrary & information sciencesLibrary & information servicesReference services Publisher: American Library Association Publication Date: 30/11/2018 ISBN-13: 9780838917275  Details: Type: Paperback Format: Books
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