The Customer-Driven Company: Moving from Talk to Action

Paperback Published on: 21/04/1993
Price: £14.99
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Synopsis

Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Publisher information

  • Publisher: INGRAM PUBLISHER SERVICES US
  • ISBN: 9780201608137
  • Number of pages: 320
  • Dimensions: 227 x 153 x 18 mm
  • Weight: 456g

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