Applied Probability and Queues

This book is an introduction to queueing theory. It provides a

thorough treatment of Markov processes, renewal theory, regenerative

processes, and random walks and discusses in some detail basic models

including G1/G/I queue, risk processes, and dams. Particular attention

has been given to modern probablistic points of view, as alternatives

to traditional methods. Exercises are included and a survey of

mathematical prerequisites are given in an appendix. This new edition

has been thoroughly updated.