Call Centers

Call Centers: System of Apparent Blame (SAB): Management, supervision, QA, and training failures in call centers-and why the real problem lies in the system

Paperback Published on: 28/12/2025
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Publisher information

  • Publisher: Independently Published
  • ISBN: 9798241520159
  • Number of pages: 92
  • Dimensions: 216 x 140 x 6 mm
  • Weight: 104g
  • Languages: English

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