Citizen Satisfaction

Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust

Hardback Published on: 21/05/2014
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Synopsis

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

Publisher information

  • Publisher: Palgrave Macmillan
  • ISBN: 9780230341340
  • Number of pages: 217
  • Dimensions: 216 x 140 mm
  • Languages: English

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