La méthode Kano

La méthode Kano: Surpasser les attentes des clients en offrant une valeur ajoutée

Paperback Published on: 23/06/2023; Language: French
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Publisher information

  • Publisher: Mustread
  • ISBN: 9782808697248
  • Number of pages: 26
  • Dimensions: 198 x 129 x 1 mm
  • Weight: 36g
  • Languages: French

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