Student Feedback: The Cornerstone to an Effective Quality Assurance System in Higher Education

In recent years, student feedback has appeared at the forefront of higher education quality. In particular, the issues of effectiveness and the use of student feedback to affect improvement in higher education teaching and learning, and also other areas of student tertiary experience. Despite this, there has been a relative lack of academic literature, especially in book format, focusing on the experiences of academics, higher education leaders and managers with expertise in this area. This comprehensive book addresses this gap.

With contributions by experts in the area of higher education quality (academics, higher education leaders and managers) from a range of countries the book is concerned with the practices and theory of evaluation in higher education quality, in particular the issue of student feedback.